Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,090 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,090 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Little or no choice of food. Slow to replenish what little choice there was.”

Helpful Report

(Heathrow Airport Lounge Terminal 3) - Posted 9 years ago

“A couple with two youngsters about 4 and 5 years. Very loud and badly behaved. Arrived about five minutes after us and stayed for the duration. We booked the lounge for a chill out start to our holiday ????????”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 9 years ago

“The tables that people had been using and left were not cleared and cleaned, we had to sit at a table and move the empty plates and glasses to another table. The bar service was also quite slow.”

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(Edinburgh Airport Lounge) - Posted 9 years ago

“The wifi was terrible,and there was only tomato soup to eat.”

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(Manchester Terminal 2 Airport Lounge) - Posted 9 years ago

“It's the poorest of the lounges at Manchester and Leeds Queues for everything poor choice of drinks (no dry wine) Only egg sandwiches at 21.30-1.30m Miserable bar tenders”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 9 years ago

“Food choice very poor. Alcohol choice very poor Felt very let down”

Helpful Report

(Amsterdam T3 Lounge 41) - Posted 9 years ago

“choice of food disappointing and service behind the bar was poor”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 9 years ago

“Not enough seats. No flight calls. Poor food selection.”

Helpful Report

(Amsterdam T3 Lounge 41) - Posted 9 years ago

“Poor selection of food which wasn't replenished very quickly. Mad rush to get to the food when it eventually did appear. Dirty tables”

Helpful Report

(Newcastle Airport Lounge) - Posted 9 years ago

“Disappointed. Extremely busy under staffed hardly any food left and had to wait ages to be served drinks. Overall experience dissatisfied as I booked it for a treat for an anniversary present.”

Helpful Report

(Newcastle Airport Lounge) - Posted 9 years ago

“Very poor selection of food.Disinterested service.”

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(Copenhagen Airport Lounge) - Posted 9 years ago

“The range of snacks was good. Unable to see what drinks were available due to people sat at the bar area and no one to explain or help. The lounge is very small, noisy and not worth the money. I personally would much prefer the other lounge which I think is far better value for money. Quiet and relaxing it most definitely is not.”

Helpful Report

(Bristol AspirePlus) - Posted 9 years ago

“That was a mistake 5 stars”

Helpful Report

(Gatwick North Aspire) - Posted 9 years ago

“I have been using the executive lounges for several years and they were a welcome reprieve from the noisy main departure lounges. However, over time the executive lounge had become larger, busier and noisier and there are queues for the bar and a limted variety of snacks. Based on the current combined price for two people we very much doubt that we will use them again. Shame as we used to enjoy the experience.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 9 years ago

“It was freezing cold and staff weren't too keen on clearing tables very quickly”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 9 years ago

“Very crowded, noisy, no place to seat, no dishes or glasses. Being outside the "lounge" was much nicer. Wasted time.”

Helpful Report

(Montreal Airport Lounge) - Posted 9 years ago

“Very disappointed. Lady at the desk was uncommunicative when my voucher didn't work. She only spoke in Dutch to the special assistance lady who was with us. Very little choice of food. Water in a jug. Not value for money”

Helpful Report

(Amsterdam T1 Lounge 26) - Posted 9 years ago

“Lounge was extremly busy & they only had 1 person serving drinks, so extemely long queue for service, not good! Also food in extremly short supply, if not @ bar when rolls served, they dissapeared in an instant & then 20 min wait for replenishment. Was VERY dissapointed with level of serice provided”

Helpful Report

(Newcastle Airport Lounge) - Posted 9 years ago

“Very crowded. Very hot. The only settees were reserved. After an 11 hour flight had to sit on desk style chairs. No toilets in there had to go into main airport. No Speyside whiskey left as advertised as exclusive. Had to ask for condiments for food. Lots of staff hanging around doing very little. Not worth the money. Would not use again.”

Helpful Report

(London Heathrow Terminal 5) - Posted 9 years ago

“I thought for the price the food was pretty average and the lounge reminded me more like a cafe. I have certainly been in better.”

Helpful Report

(London Heathrow Terminal 5) - Posted 9 years ago

Executive Lounges is rated 3.9 based on 28,090 reviews