Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quiet area”

Helpful Report

(Belfast City Aspire Lounge) - Posted 8 years ago

“comfortable and relaxing but not much variety of snacks staff very good and also polite”

Helpful Report

(Cardiff Airport Lounge) - Posted 8 years ago

“Clean, quiet helpful staff but unhappy due to one pasta dish, no salad and mayonnaise loaded sandwiches, overly limited choice.”

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(Liverpool Aspire Lounge) - Posted 8 years ago

“The lady serving the drinks was efficient and friendly; the food was pleasant. It was rather warm in parts of the lounge so you need to select your seat carefully on warm days, and it tends to get very crowded. There are no toilets - you have to go outside.”

Helpful Report

(London Heathrow Terminal 5) - Posted 8 years ago

“WiFi didn't work, not for me nor any of the others present.”

Helpful Report

(Aberdeen Airport Lounge) - Posted 8 years ago

“The staff were helpful and polite, however half the lounge was reserved for Singapore Airlines customers meaning the paying customers were crammed into the remaining space. Connecting to the WiFi was a bit hit and miss and the speed wasn't up to much if you did manage to connect.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 8 years ago

“Free bar is worth paying for but food isn't the best and understaffed. Staff there friendly and helpful but needed more to prevent food/drink running out and waiting for service.”

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(Liverpool Aspire Lounge) - Posted 8 years ago

“Bit more relaxed once in”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 8 years ago

“it was pretty basic. English receptionist very helpful. the rest of the staff were miserable. toilets need upgrading and more put in. food was as I expected and acceptable”

Helpful Report

(Copenhagen Airport Lounge) - Posted 8 years ago

“The vegetarian sausages were lovely, although could have been more vegetarian options....service was good and friendly..”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 8 years ago

“The choice of food was poor”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 8 years ago

“Wi-fi, confortable seats”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 8 years ago

“we had two booths tucked away, reserved for myself and my friends, which was nice and private. However on arrival I was told that even though I had booked and paid for us all (10 guests) they had no room for us. the girl had already turned away a family of 4. another colleague came and said that everything was fine, so we sat down. On entering the area, there were plenty of empty seats, in fact I would say there were only a few people in the lounge when we got there. Despite this, the food area was low on stock, so having paid £25.99 each, there was hardly any choice left for us. The choice of food was also pretty poor compared to other executive lounges I have visited.”

Helpful Report

(Bristol Airport Lounge) - Posted 8 years ago

“No bar queues”

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(Glasgow Airport Lounge) - Posted 8 years ago

“Provide a comfortable space before departure on long haul”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 8 years ago

“Unlimited vodka”

Helpful Report

(Newcastle Airport Lounge) - Posted 8 years ago

“Very helpful staff, lots of fresh coffee, good supply of drinks and snacks”

Helpful Report

(Nairobi Aspire Airport Lounge) - Posted 8 years ago

“no food . no seats. no cider. dirty tables.poor service.”

Helpful Report

(Newcastle Airport Lounge) - Posted 8 years ago

“Comfortable seating (although disappointing that this only became available after the airline flight had left). Reasonable selection of food and drink. I only have one alcoholic drink and would have liked a Prosecco, disappointing that this was chargeable.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 8 years ago

“It was nice to have a seat and peace and quiet at the airport. Poor choice of drinks and food though, no lager on tap and miserable staff.”

Helpful Report

(Bristol Airport Lounge) - Posted 8 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews