Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was our first time visiting the Executive Lounge. It was clean, and the food was ok, but just felt there was no atmosphere ( it was at 7am so maybe that was the reason). Have to admit that unless I was travelling alone I would rather stay in the main departure lounge.”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

“The staff was lovely but the food no so good, not a lot of choice, and cold”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Glad we used the lounge early morning as it was starting to get very busy when we left, and with it being quite small think it would have gotten cramped. Good drink selection available, but would have liked a better selection of cold food, such as better pastries and muffins. We didnt have a bad experience but i would possible go to another lounge next time.”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 7 years ago

“The food and drinks were up to the normal standard but the lounge was very very busy and we struggled to even find a seat. Not what we expected.”

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(Luton Aspire Airport Lounge) - Posted 7 years ago

“It was nice to get away from the main airport. That said, the lounge was pretty busy and the food offer was a little substandard.”

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(Amsterdam T2 Lounge 41) - Posted 7 years ago

“Relaxed setting is preferable to the actual airport but the food on offer was very poor in comparison to other UK airport lounges.”

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(Newcastle Airport Lounge) - Posted 7 years ago

“I loved the peace and quiet”

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(Gatwick North Aspire) - Posted 7 years ago

“Drinks options decent, lack of charging points & seating not great.”

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(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Newcastle Aspire Lounge provided gf food for my wife this time after she was refused the gf crisps previously as 'it was too early'. Top marks for that. However they have now taken Tia Maria off the drinks menu - and this is my wife's favourite drink. We may not bother next year as her options are very limited.”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

“Not very much really as tables were overflowing with dirty crockery on arrival, no light snacks or biscuits were available (although some hot food was available), very limited wine choice and slow WiFi speeds. All quite basic really and does not favourably compare to recent lounge experiences in Gatwick South and Glasgow. Consequently, did not represent good value for money.”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

“Quiet a place to get away from the madness of airport”

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(Amsterdam T1 Lounge 26) - Posted 7 years ago

“It was not what I expected.”

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(Amsterdam T2 Lounge 41) - Posted 7 years ago

“We arrived early afternoon 2pm , found few seats available , comfortable and quiet surroundings. however when we arrived the only hot food available was soup, no other items except cheese was available , there was one slice of quiche left on a plate. Several other passengers waiting at the bar for a drink , no one serving , one member of staff asked for help but none came so he cleaned the bar and served the passengers waiting. someone asked if there was any food coming out , he said yes soon, it arrived about half hour later , which was 2 trays of pasta. and pastries. lovely lounge with showers etc, bit of a poor service , shame .”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 7 years ago

“I received a warm welcome , even-though no one knew who I was.”

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(Montego Bay Airport Lounge) - Posted 7 years ago

“Having used the executive Lounge on several occasions, I think that it is now become a little expensive for what you get, especially if you use it early in the morning. The staff were very helpful and polite but it is a lot of money for what we actually used.”

Helpful Report

(Bristol AspirePlus) - Posted 7 years ago

“Was our 1st visit to an executive lounge and wasn’t blown away - the room was too cold and the food wasn’t hot either. My wife did speak to someone about the room temperature and was told it was under review. Overall probably not worth the money on this occasion.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Better than the scrum outside”

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(Bristol Airport Lounge) - Posted 7 years ago

“Good selection of food drink”

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(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“it was nice to have a safe place to wait until my flight was ready to board”

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(Manchester Terminal 2 Airport Lounge) - Posted 7 years ago

“Not the best”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews