Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,090 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,090 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Drink and snacks”

Helpful Report

(Glasgow Airport Lounge) - Posted 8 years ago

“Our first visit to aspire was not good! Not a lot of food or drink available! So this was a complimentary ticket and we took our children it was a lot better food and drink wise but not sure I would pay again to use the facility as expensive for what we actually ate and drank! But it was quiet and calming”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 8 years ago

“Disappointing!”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 8 years ago

“I thought this was a great idea as I wanted to start our holiday off in style. However everything thing looked good. Food, drink and coffee etc. The only thing wrong was we couldn't get a seat. There was 3 of us and we didn't get a seat together until 30 mins before our flight. So left rather disappointed.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 8 years ago

“Good welcome. Enough comfortable seating. Relaxing ambience.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 8 years ago

“It's average, except for the price. No orange juice, I was simply told "we forgot to order some" with a shrug. Only 2 bathrooms. Average cooked food - no toast with the breakfast, tiny plates. Small room. Air conditioning set to Arctic freeze levels. Wi-fi speed was below average. I wouldn't pay for this again.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 8 years ago

“Didn't really make us happy. Not up to usual standard. Under staffed. Long wait for food to be replenished - when it arrived no clean plates to eat it off.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 8 years ago

“Good value for money. food was average, beer did run out for about 30 mins of our time there unfortunately. All in all, pretty happy with value but was disappointed with the attitude of staff. Several staff were very grumpy and didn't crack a smile- put a bit of a downer on the experience that I paid a lot of money for. - Crack a smile staff! and at least pretend to be happy- I've done many customer service roles and I would of never been allowed to appear so unhappy and unapproachable.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 8 years ago

“Not too happy ???? Arrived after long haul flight in transit. Way too busy. We were a party of 4 and REALLY struggled to find seats together. Only managed as a kind gentleman offered to move. Not a great shape to lounge. Long "L" shaped lounge. Looks a bit like an after thought at the end of a room! No bathrooms either. Maybe it was an afterthought after all”

Helpful Report

(London Heathrow Terminal 5) - Posted 8 years ago

“Good food and drink but not enough seating, have been to better lounges.”

Helpful Report

(London Heathrow Terminal 5) - Posted 8 years ago

“The food was good. The lounge was so busy I found i was unable to "lounge". There was a few people who were rather drunk. Next time I will save my money.”

Helpful Report

(Newcastle Airport Lounge) - Posted 8 years ago

“This was the first time using Aspire as we used to use the chinook one previously. The food selection was poor and only one hot plate and that was cheese which I am allergic too. The chinook overlooked the runway and it would have been nice for this one to also overlook the runway rather than the duty free. But it was quiet and comfortable which is what we wanted.”

Helpful Report

(Aspire Lounge International) - Posted 8 years ago

“very dissapointed in some ways, especially the food and lack of variety , sorry will not use the lounge again at cardiff”

Helpful Report

(Cardiff Airport Lounge) - Posted 8 years ago

“Spacious and enough seats for everyone without hustle and bustle.”

Helpful Report

(Newcastle Airport Lounge) - Posted 8 years ago

“it didn't make us happy - air conditioning far too cold. Should be more choice for early morning travellers”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 8 years ago

“Relaxing and no queing”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 8 years ago

“It was quiet and comfortable seating was available. However we had to pay full price for our 13 year old son and there were no children friendly food options available. I will not book the lounge again with children.”

Helpful Report

(Newcastle Airport Lounge) - Posted 8 years ago

“Being able to view the planes on the run way really got us in the mood for our holiday.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 8 years ago

“Comfortable and quiet”

Helpful Report

(Calgary Aspire Lounge Transborder) - Posted 8 years ago

“Wasn't alot of hot good on. All cold food. Wasn't really worth the price i paid for it.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 8 years ago

Executive Lounges is rated 3.9 based on 28,090 reviews