Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,088 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,088 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

Write Your review

Tell us how Executive Lounges made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

Executive Lounges 5 star review on 24th November 2021

Andrew Armstrong

218

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tablets full of dirty plates not a lot of food available just one staff on the bar I have been in the lounge many times this was the worse”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“The staff were welcoming, helpful and polite. Coffee and drinks were readily available, but the food was disappointing. The. hot food was not changed in the 3 hours we were in the lounge. The furnishing within the lounge also looked a little tired and in need of attention.”

Helpful Report

(Birmingham Aspire Lounge [South]) - Posted 5 years ago

“I don’t think the choice of hot food was very good.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“Have been to several of your lounges - this was disappointing. Hot food looked terrible No magazines Atmosphere not special”

Helpful Report

(London Heathrow Terminal 5) - Posted 5 years ago

“I found the majority of the seats rather uncomfortable. The breakfast was adequate at best and had to be eaten off sideplates”

Helpful Report

(Birmingham Aspire Lounge [South]) - Posted 5 years ago

“Pleasant environment with friendly staff. Food was at best average and range of beverages limited.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Food was nice, space was cosy . I do think some tables could have been a bit higher to eat food a bit better. Service was a bit slow having to wait ages for a knife.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“uninviting , no comfortable seating”

Helpful Report

(Cork Aspire Lounge) - Posted 5 years ago

“At Liverpool airport. Service staff very good. Breakfast items are all excellent. Drinks all fine. Lunch absolutely awful choice and not very palatable. Everybody we spoke to thought the same.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 5 years ago

“Easy to find in terminal two, some of the seats a little uncomfortable and not really ideal for eating food as quite a small table. Selection of hot and cold food available.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“All the staff were very helpful and nice. However, the drinks on offer were very limited and bottom shelf. The wine was undrinkable. There was a large selection of food on offer which was good but the hot food was rather bland. I ended up having cheese and biscuits. I enjoyed the atmosphere of the lounge and the space but overall there is room for improvement”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“It was good to have some comfortable seating but the lounge was very busy and space limited. The food was also limited and we had to ask for a number of items which had run out. Staff need to be checking the food area more frequently. It was better than being in the main concourse before a long haul flight however the level of service could be improved.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“The lounge is a nice place to relax pre flight. The staff are helpful and attentive. I found the range and quality of food a bit disappointing. This was a breakfast visit with bacon scrambled egg sausages etc as well as basic continental breakfast items.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“We book what we thought was the old lounge but when we arrived at old lounge we where told That we had booked there new lounge at other end of airport, at no point at time of booking where we told that there was an other lounge all paper work just said aspire lounge. This lounge is at the opposite end from our gate where the old lounge was at the same end as or gate The choice of food was ok if you where vegan or veggie. If what we had wanted that end of airport we would have book no 1 lounge We have used aspire lounge in past and had a great experience but not so much”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“The red wine provided wasn't the most pleasant. We have had better in the past. On a positive note the food was very good”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“Not as good as it used to be , no Prosecco which is cheaper than spirits so can’t see the savings there, food not as good as it was. Was pretty disappointed this time.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“This is at the Liverpool Aspire Lounge Drinks range ...ok Food quality and choice ....appalling Staff....good apart from the one young girl they had serving behind the bar . She was unhelpful offhand and miserable. Cleaning... took an age to clear tables”

Helpful Report

(Liverpool Aspire Lounge) - Posted 5 years ago

“This was the worst experience we have had with the aspire lounges. A lot of the food had run out. There were queues at the bar. The food that was presented was not the best. The lounge was over crowded. The staff were very friendly and the service was good”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Very disappointed with the choice of breakfast food, choice of bread was limited to a plain white bread bun, no toast. Food poor for price paid in the Aspire Plus Lounge. Perhaps customers who were not in the Lounge for free drink could be accommodated with a more imaginative breakfast choice.”

Helpful Report

(Newcastle Aspire Plus) - Posted 5 years ago

“At first the receptionist was very curt and a little bit standoffish. Not a great choice of food. Not much food out However food was brought out if requested. Expected a little more choice”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,088 reviews