Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,093 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,093 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Food was good ( breakfast bars etc....) Plenty of choice in alcoholic and soft drinks. Relaxing atmosphere, staff helpful and pleasant.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 5 years ago

“No clean tall glasses. Very limited selection of food. Poor overall”

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(Amsterdam T2 Lounge 41) - Posted 5 years ago

“Sadly we felt unwelcome by the member of staff who received our arrival. Seated area was stained and dirty. Food options for breakfast was very poor. Wont return or recommend Dublin airport lounge.”

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(Dublin Airport Lounge) - Posted 5 years ago

“Food was very basic and limited choice of alcoholic beverages,no cider available. Temperature in lounge was too cold.”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Fell well below my expectations unfortunately. After a long journey from the north of England to airport I was at excited to get to the lounge. The lounge was cramped. The service at the bar for drinks was very slow. One of the barman didnt even know how to create a stock cocktail which was advertised in the bar. The hot food looked awful. Could of benefited from some background music to create a relaxing atmosphere, which ultimately I did not experience. On a positive the bathroom facilities were spotless”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“It’s a very small space and to be honest I didn’t find it good value for money. Small portions of food and pretty terrible wine”

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(Bristol AspirePlus) - Posted 5 years ago

“The place and the people very cleverly create an oasis of calm efficiency.”

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(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“facilities good,food good. a peaceful and comfortable place.”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“Pleasant atmosphere, staff were friendly, good choice of breakfast foods , would recommend”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Easy relaxed stay before our flight as good as always”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Great service fantastic stay worth every penny definitely be paying them a visit again as I do always”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“We needed a lounge due to a long layover but we didn’t feel this lounge was worth the price. The bathrooms were not very clean especially considering the number of people using the lounge. We didn’t eat any food because we were still full from the flight. The lounge seemed to have too many people for the space The staff was very friendly and helpful”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Had a great time just very busy”

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(Bristol Airport Lounge) - Posted 5 years ago

“4 of us stopped in this lounge and it was the first time any of us had done this kind of thing. We will definitely stop in this lounge again in future based on this experience. It cut out all the hassle of finding uncomfy airport seats to sit on in a busy and noisy airport and also works out much cheaper than buying an airport meal and a few drinks. We had breakfast and was a decent selection of food, juices and hot drinks, plus all alcholic drinks are included in the price and get what you want as long as you dont get too drunk to board a flight. The seats were comfy, the lounge had tv's, it was a relexed atmosphere and the staff were vey friendly. We will do this again and it was a good start to our holiday”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Had a lovely experience however the bacon was too crispy and didn’t have the best variety of food items”

Executive Lounges 4 star review on 29th February 2020

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(Newcastle Aspire Plus) - Posted 5 years ago

“Yet again another comfortable stay with a great choice for breakfast. Very clean as always”

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(Bristol Airport Lounge) - Posted 5 years ago

“Excellent selection of food and drinks. Great service and a great atmosphere. Well worth the money.”

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(Glasgow Airport Lounge) - Posted 5 years ago

“The lounge itself is modern and calm and has a lovely view but that’s where the benefits end. The food and drink selection is so poor that even if it was only £5 entry I wouldn’t come back! No hot food selection no cold cuts, sandwiches or even wraps is in my opinion the least a lounge should offer. To have only some biscuits (digestive or cream crackers!) a little bit of cheese , a bowl of soup and a packet of crisps on offer is so severely below par I’m surprised if they ever have any returning visitors! I certainly won’t be back as I can sit in the restaurant area and have a better glass of wine that I know hasn’t been in an open bottle for days. Such a shame as the setting is perfect!”

Helpful Report

(Belfast City Aspire Lounge) - Posted 5 years ago

Hi Nicola Thank you for taking the time to leave your review We are sorry that you did not enjoy your stay in our lounge at Belfast. Please note the menu is available for you to view on our website prior to booking your lounge stay We will pass your feedback onto the lounge team, if you wish to discuss this further please contact us on customerrelations@executivelounges.com Many Thanks The Aspire Team

Posted 5 years ago

“Excellent service, warm welcoming staff and a variety of food and drink on offer.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 5 years ago

Hi Alycia Many thanks for you review of our Aspire lounge at Liverpool We are delighted to hear you enjoyed your visit and we look forward to welcoming you again on your next trip away! Kind Regards The Aspire Team

Posted 5 years ago

“Very good experience - from check in to leaving. Lovely and clean, tables all spotless. Snacks good with decent choice and lots of different drink choices.”

Helpful Report

(Amsterdam T2 Lounge 41) - Posted 5 years ago

Hi there Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,093 reviews