Exterior Solutions Reviews

Name: Exterior Solutions
Rating: 4.62

4.6 Rating 1,598 Reviews

91 %

of reviewers recommend Exterior Solutions

4.6

Based on 1,598 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Phone:

6303067414

Email:

vshah@exteriorsolutions.com

Exterior Solutions 5 star review on 14th June 2025

278

Anonymous

Anonymous // 01/01/2019

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“I was very disappointed in these shutters. They are very cheaply made. The measurements were incorrect and I am unable to get refund or exchange I was told because they were custom made. I will never recommend this company. Lynn Spencer”

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Posted 3 years ago

“The shutters are great quality and add a beautiful touch to our home”

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Posted 3 years ago

“4 Wrong color sent at 1st. Shutters weren't length ordered Had to wait too long for shutters Once they got here they were beautiful”

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Posted 3 years ago

“Your employee was very nice. He did a good job cleaning the exterior of my home. Thank you”

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Posted 3 years ago

“The shutters installed easily and we’re the perfect color love them!!”

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Posted 3 years ago

“Shutters and accompanying hardware came in a timely manner. Color match is spot on. We are using a pair of shutters to camouflage a mini-split compressor on the side of the house.”

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Posted 3 years ago

“New shutters look amazing! Quick ship time and quality product.”

Exterior Solutions 5 star review on 7th October 2021

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Posted 3 years ago

“HORRIBLE. I DISCUSSED WITH JILL TO ORDER 3 PAIRS OF SHUTTERS. WHAT ARRIVED PER NOW THE ORDERED PROCESSED WAS ONE PAIR, WHICH HAS CAUSED ME AN EXPENSIVE DELAY. I CALLED IN THINKING ES BELIEVED THE CUSTOMER IS ALWAYS RIGHT. WHAT I MET WITH WAS A MILITANT AMANDA WHO HAD EVIDENCE I ONLY ORDERED ONE PAIR, WHICH WAS WHAT THE FINAL RECEIPT SAID IN A FONT I COULDN'T READ AND I HAD ALREADY ASKED FOR 3 AND RECEIVED A QUOTE FOR 3 SO INNOCENTLY THOUGHT IT WAS STILL 3 SINCE NO ONE TOLD ME EXTERIOR SWITCHED IT TO 3. AMANDA REFUSED TO BELIEVE ME AND DID A LOUSLY SEARCH FOR EVIDENCE. AND REFUSED TO BELIEVE ME AND SO HER SUPERVISOR KEN BECAME INVOLVED AND WHEN I HAD PROOF OF THE ORIGINAL QUOTE CALLED ME AN UNKIND NAME. MUCH PREFER TO GIVE THE BUSINESS TO YOUR COMPETITOR. OVERALL RUDE, INSULTING AND KEN AND AMANDA WERE WRONG. QUOTE 103398”

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Posted 3 years ago

“The delivery was extended twice extending the original delivery date by one month. I requested UPS delivery and It was delivered by freight on a single pallet. Delivery notification was only one day and required a special trip to the destination of the delivery. The shutters were as ordered”

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Posted 3 years ago

“An internet search directed me to the Exterior Solutions website. The site was easy to navigate, thoroughly user friendly and took very little time to design the exact shutters I was hoping find. Even more impressive was that in this time of pandemic and all the possible delays that might occur, the delivery timeframe was spot on, two days early to be exact. I could not more pleased with the product and service Exterior Solutions provided.”

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Posted 3 years ago

“We found them from researching internet. Our size was custom so didn't care about price and received them 2 weeks ahead of what they said! Installed them quickly and they look great! I saved their website in my favorites! Scott in Iowa”

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Posted 3 years ago

“I enjoyed doing business with you. You was very prompt when I ran into a problem. I truly appreciate that. Keep up the good work. Angie y.”

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Posted 3 years ago

“Everything was packaged well for shipping. The shutters were well made. I was very pleased with the price. A lot cheaper that the big stores and seem ;just as good. Would definitely order from again. Delivery was about a month but well worth the wait.”

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Posted 3 years ago

“We had a lot of trouble with the website. One item arrived with the wrong top (which I’m confident was from website error) and It was not eligible for refund. Customer service was friendly but limited in their capacity to help.”

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Posted 3 years ago

“Excellent high quality product. I am very happy with the shutters.”

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Posted 3 years ago

“I received my product in a timely manner. When I realized I had some shutters that were the wrong size, customer service handled my issue with speed and care. I will definitely use this company in the future.”

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Posted 3 years ago

“Great selection, reasonable prices and quick delivery”

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Posted 3 years ago

“Ordered custom pine unfinished shutters. Very satisfied with the quality.”

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Posted 3 years ago

“Well made & look beautiful on my home.”

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Posted 3 years ago

“It took 4 months to get the paintable shutters probaby because of Covid but they look excellent. Once they are painted you can see the patterns in the vinyl like it was real wood.”

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Posted 3 years ago

Exterior Solutions is rated 4.6 based on 1,598 reviews