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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

I had to email them inquiring about my order to be told up to a 3 week back order. Customer service is no help.
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Posted 7 months ago
Took forever for this to ship and then shipping was not expedited when it actually happened.
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Posted 7 months ago
It has been 3 weeks & I haven’t received package. Do I need to re-order them.? I am out of wipes. I need them now!
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Posted 7 months ago
Have been using them for years. Very easy to search and great prices along with fast shipping.
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Posted 7 months ago
Always awesome every time i order from you! : )
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Posted 7 months ago
Great! Amazing
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Posted 7 months ago
I should have to verify my address as I am a snowbird and forgot to change it. Luckily I caught it early enough.
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Posted 7 months ago
This was my first experience purchasing glasses here. I am 100% satisfied. My glasses are perfect, including the progressive prescription. They also sent me the original lenses in the package and that was a first. The price was the most reasonable I found on the internet. Bravo!
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Posted 7 months ago
Ez Contacts always impresses me, from price to delivery! Mark Eyer
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Posted 7 months ago
EZContacts was the first site with reasonable prices and no hidden fees. I really appreciated that. The site is easy to maneuver and had what I needed in stock. They ship out pretty quickly as well. Will definitely recommend.
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Posted 7 months ago
Have not received my contacts yet
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Posted 7 months ago
No answer the phone,,,and no speak spanich
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Posted 7 months ago
Easy website navigation. Quick delivery
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Posted 7 months ago
Still waiting for an order. No communication!
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Posted 7 months ago
Ordering was easy, prices competitive, easy to chat. Order came as advertised. Seamless
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Posted 7 months ago
Way too expensive for contacts…
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Posted 7 months ago
I bought a pair of sunglasses with presription lenses on the site. I have used them before. However, this time, it's not been a good experience. I purchashed the sunglasses over 3 weeks ago and I only just received an email that they are being shipped now. I have inquired where my order is and no response. Just an automated response that said they were still working on my order. Also, their price match guarantee sucks and their constant texts and emails about promotions don't really work--they usually are not applied to the whole order (i.e. just on glasses or just on the prescription lenses, not on the whole order).
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Posted 7 months ago
Hi there, Thank you for taking the time to reach out to us. We regret to hear that you were disappointed with our services. We always strive to provide our customers with the best possible experience, and we appreciate your feedback so that we can improve. We see that you were contacted by one of our customer service agents and that the issue was resolved to your satisfaction. We appreciate your patience and understanding during this process. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your business and we hope you have a great day.
Posted 6 months ago
I always order my clear contacts from EZContacts and I’ve never been disappointed. Shipping is super fast, and I always receive my order on time. The contacts are comfortable and exactly what I need every time. I absolutely love them and will keep coming back!
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Posted 7 months ago
I placed an order on 04/25/25 and its now 05/14/25 and my item still has not shipped. i called customer service yesterday and was advised it was being prepared and shipped yesterday. I have received no updates no shipping confirmation and still don't know if my item is on its way. very poor customer service.
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Posted 7 months ago
Thank you for your feedback. We're sorry to hear about the issue with your recent order. Meeting your expectations is our top priority, and we're actively working on ways to improve our service and prevent similar experiences in the future. In the meantime, we were happy to see that one of our customer service agents has been in contact with you and was able to resolve the issue for you. If you have any further suggestions or concerns, please don't hesitate to reach out. Thank you for your understanding, and we hope you have a wonderful day.
Posted 7 months ago
Easy website to work with.
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Posted 7 months ago
EZContacts is rated 4.0 based on 22,702 reviews