“Avoid! Extremely negative experience!
Transfer to the airport over 20 minutes in a horrible dirty and old van. The driver is constantly talking on the phone, without a loudspeaker, driving with one hand. In the cabin there is a dangerous stench of exhaust gases, fuel and other unknown things.
Returning back, they found their car outside the parking lot. It was clear that he had been standing there for a long time, as the entire car was covered with frost. The battery is discharged, the brake light does not work, there is terrible dirt in the cabin in the driver's seat, the fuel level in the tank is half less. They left the car after cleaning the interior, got everything in the swamp. I'm sorry I didn't pay attention to the mileage when I left, but I'm more than sure that my car was defiantly used for over 200 miles! It is unacceptable!
I want to warn other potential customers!”
“Used service between 28.11.23 until 5.12.23. When I've asked operator on how far is the parking away from the airport he has reassured me that it was only 5-6 miles maximum.
On 28.11.23 when I've handled the key to your driver the meager was 59362 When I've got back on 5.12.23 and car was returned to me the mileage was 59414. The difference is 52 miles.
Supposed to be only 12 miles maximum.
Also someone used air conditioning for the back seats, which is odd if driver supposed to be just getting my car from airport to car parking place. ”
“Called 30mins before getting to the airport and then had to wait for 50mins to collect the car which cost another £10 in parking. When I returned, my flight was early and they wanted £15 extra to bring the car back earlier and only wanted cash. The hidden extras and the unprofessional manner of this company was not worth the small difference in other companies which I have used previously.”
“Car was delivered in good condition. However when I called to arrange drop off took 30 mins for the call to be picked up. Also when I finally got through to the staff they were rude and kept on lying about time of car delivery. Took almost half hour from time I called to car being picked up. On return same experience kept lying about pick up time. From time of my call to me collecting my car was an hour. Kept lying saying 15 minutes . Honesty would have been better. I would never use this service again or recommend. The parking charges was not advised and would have influence my decision to use ezybook. Not worth the hassle”
“BEWARE
These are scammers. Took my money and charged me £15 to cancel 10 seconds later after reading reviews about mileage put on cars and money taken.
Very rude and hung up on me.”
“Extremely poor service. It took more than an hour to get our car. The person on the phone would say the driver is there and will be there 5 min when actually took more than an hour.
The person was very rude, aggressive, untrustworthy and unhelpful.
Extremely bad experience and absolute disgrace. Never will ever use this company.
The car was also full of dirt and slugs on the boot door.”
“The most awful service. I would not recommend, spend the extra and pay for official Manchester meet and greet or parking! By the time you have paid the extra £12 to drop the car off and collect the car it’s not worth the savings. We had to drop off at T1 despite flying and booking from T3. My car mysteriously had a blow out as soon as it left my possession even though I just driven it fine for 3 hours and I had to pay an additional £60, the manager was extremely rude on the phone. Upon collection we were waiting for close to 40 mins for the car to be returned in a storm. Save yourself the hassle and don’t use.”
“Just a heads up if you also use meet and greet parking when going on holidays.
I used Ezy Parking Ltd at Manchester airport and regret it.
Firstly I specifically asked them not to use the passenger window as the mechanics of it failed a few days before my holiday so didn't get chance to get it fixed. They agreed, yet upon return my passenger window was down, I found it strange that the guy that was waiting for me with my car made a very swift exit but it soon became evident why. It was 2am and drove home with it like that along snakepass. I did speak to them, they said a manager would call me the following day. They didn't so I called again and told them I would be reviewing the dash cam footage. I shockingly found that my dash cam had been disconnected 😱 so I am now left wondering, did they use my car? When I dropped my car off I had 400 miles of driving left in my tank, upon collect I had 330 and no way of proving they used it but why else would the dash cam be disconnected??
Plz don't risk leaving your car with this unprofessional disrespectful company.
I did some digging on company house and found the owner (Aftab) has had 2 previous meet and greet companies at Manchester airport that have both been dissolved, wonder why.
Please share this post. I want to reach as many people as possible so the same thing doesn't happen to them. In the same breath does anyone have any advice on how I could potentially take the further? I'm going to review the dash cam which will prove they disconnected it and when.”
“THEY DRIVE YOUR CAR WHILE YOUR ON HOLIDAY, THEY GIVE IT BACK WITH AN EMPTY TANK!!! RUDE, ARROGANT MAN!!! THIS COMPANY IS NOT PAYING TAX, THEY HAVE BEEN ON WATCH DOG!!!!! STAY AWAY”
“After our car was picked up by a driver that stunk of alcohol, we've informed the office. On our return the car was absolutely filthy! We were asked to send pictures and the person told my husband they've washed it and called my husband stupid. Absolute joke of a company!”
“Vile men,vile attitude,vile service, thankfully only minor damage to my vehicle and after reading others experiences, I feel lucky! Avoid like the plague!”
“BEWARE BEWARE BEWARE and avoid at all costs. Yes they are cheap but their attitude and customer service skills are equally as cheap being well below any acceptable level of decent and professional behaviour. We left our vehicle with 36 miles worth of fuel available they left us with nil, in the car park at Heathrow. We had to wait well over an hour to rendezvous, with little explanation or good manners to explain the situation. We were just left to get on with it.. This review is genuine and written without malice or anger but with disappointment we were treated so badly. We managed to limp into garage to refuel but some one else might not be so lucky.”
“Wish I had actually read the reviews first - one of the most vile experiences I have ever had, upon dropping the car off, we realised as soon as we entered the car park it wasn’t a great situation, cars everywhere blocked in, people’s cars windows were just left open in the car park. A van of unhappy customers arrived as we got there and advised if we had time before our flight to book somewhere else as they had waited over 2 hours to get back from the airport. Wish we had listened to them.
Upon return we got lucky as the driver was already at the airport picking up someone else in the rust bucket, having informed us in the van that the other 3 vehicles were out of service - 1 of which he showed us abandoned at the side of the road. When we got back they had just taken my car round, only for me to find another 14 miles added on from when I left it. I asked who was in charge to query this and was met with hostility and when we told them this was out of orders the guys reply was “what you gunna do about it” and “come round the back with us and do something about it” also telling my partner to shut it with a few other choice words. When I tried to leave he once again tried to take me round the back as all he wanted to do was fight with me even after I said I was leaving.
On top of all this prior to the other reviews, we used the toilet in the “office” when we dropped the car off and was met with 4 or 5 guys smoking weed getting stoned, and have pictures of how they actually store your keys.. which will be uploaded in a second review.
If I could leave zero stars I would, unfortunately you can’t rate them that low
DO NOT LEAVE YOUR CAR HERE!!”
“I got the three day warning they had cancelled my booking for the machinery in their car park (field) They did offer me a more expensive option but once bitten twice shy. I am now waiting for my refund but won’t hold my breath waiting for it. The only good thing I will say is this is a blessing in disguise because looking at the reviews here and on Facebook I get to actually keep my car and not inherit any damage. How are people like this actually getting away with this does no one in authority actually care what is happening with these crooks.”
“DO NOT BOOK! The service at Langley yard airport parking was awful! Wish I’d read the reviews before booking. Was taken to the airport in a rust bucket (as described by the driver) who had to put oil in the car beforehand.
The transfer to the airport wasn’t included in the price, so had to pay an additional £5 per person each way, the driver took us to a cash point as it was cash only.
On our return at 2am the mobile phone number given was turned off and no option to leave a voicemail. After waiting for 2 hours and several text messages later, we had no other option than to call an Uber to take us to the yard to pick up our vehicle at a cost of £30.
On arrival at the yard our vehicle wasn’t ready and was blocked in by other cars and the cabin stank of cannabis. Lesson learnt - will never book with these again!!”
“DO NOT BOOK! The service at Langley yard airport parking was awful! Wish I’d read the reviews before booking. Was taken to the airport in a rust bucket (as described by the driver) who had to put oil in the car beforehand.
The transfer to the airport wasn’t included in the price, so had to pay an additional £5 per person each way, the driver took us to a cash point as it was cash only.
On our return at 2am the mobile phone number given was turned off and no option to leave a voicemail. After waiting for 2 hours and several text messages later, we had no other option than to call an Uber to take us to the yard to pick up our vehicle at a cost of £30.
On arrival at the yard our vehicle wasn’t ready and was blocked in by other cars and the cabin stank of cannabis. Lesson learnt - will never book with these again!!”
“Do not use this company!
We rang 30 minutes before arrival as requested, the phone line kept saying mail box is full, unable to leave message. On arrival at the carpark, it looked more like a scrap yard, cars just abandoned all over, mud everywhere, pitch black with no lighting at all.
We were eventually taken to the airport in an old van with warning lights flashing on the dashboard.
When we arrived back from our holiday, I called whilst we were collecting our cases, again mailbox was full, unable to leave a message, eventually got through to he told to wait outside Premier Inn, and driver would be 30 minutes, after an hour of waiting I kept trying to call, with no joy, after 90 minutes I got through to be told the driver was on his way.
When the heap of a minibus arrived it was full, as they had been picked up from the south terminal, there were 4 of us waiting for the bus, the driver didn't know what to do and was trying to phone his boss, and then he said he would take the people already on the bus, and come back in 20 minutes, by this time we had waited over 2 hours, we all go on the bus, people were sat on the floor, very unsafe.
When we got back to Langleys yard, the place was in chaos, one lady with a small child had been put into someone else's car to wait for 2 hours because they were unable to find her car, she was understandingly very upset, and was threatening to call the police. Another person went to the portacabin and said that it stank of cannabis, and all the staff were stoned, she also said she was calling the police, as she said they should not be driving people's cars whilst stoned.
My partner eventually found our car himself, he is sure that the fuel gage had gone down alot since we had left it, also the dashcam had been taken off and was on the floor, very suspicious!
I booked this car park because it was cheaper, obviously its clear to see why is it was cheap, it was a shambles from start to finish.
Please avoid, this place needs closing down ASAP.”
“Wish I had checked reviews before booking and paying for this car park! They sent an email with not even 24 hours notice cancelling our booking out of nowhere! So unprofessional with no reason given! Leaving me no choice but to pay a lot more as booking last minute! Avoid at all costs would never use them again!”
