Fastway Couriers Ireland Reviews

Name: Fastway Couriers Ireland
Rating: 1.11

1.1 Rating 627 Reviews

3 %

of reviewers recommend Fastway Couriers Ireland

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1.1

Based on 627 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 7%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Fastway Couriers Ireland 1 star review on 9th May 2025

Supreme Assets Recovery AT G Mail .com

Fastway Couriers Ireland 1 star review on 2nd January 2025

Fastway Is Shite.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lost package, tacking details said it was delivered but I did not receive any packages. Their support team is non existent, no contact number, no response from emails and IMs sent to the support page.”

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Posted 3 years ago

“I tried to get paid for an item through the Fastway pay portal and, start to finish it was the dodgiest, rudest experience I’ve ever had. The system kept crashing and when it finally worked, rather than paying me they attempted to debit my account with four separate, totally different transactions, all in Rubles. The woman on chat was so rude, so unhelpful. They also claim to be unable to refund the original amount which feels so wrong.”

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Posted 3 years ago

“Worst service ever”

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Posted 3 years ago

“Worst ever. Avoid at any cost.”

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Posted 3 years ago

“Terrible and unprofessional company! I should have received a parcel from them yesterday, it shows on the tracking that it was delivered, but never got to destination. No contact phone number or online costumer support. Same thing happened last year, when my parcel was left by the driver in the neighbourhood.”

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Posted 3 years ago

“Terrible customer service. Package was never delivered, however according to their tracking number it was. They do not respond to attempts to get in contact with them and it is impossible to find out where my package was delivered to. I now have to avoid any company that uses fastway as I know I won't get my package. Very disappointing service.”

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Posted 3 years ago

“Worst courier service ever. No phone no online support. I have NEVER received a delivery from them. Now i am fighting to get my money back for non delivery. I dont know how they are still in business. I will be taking the matter wherever it has to go now. No business should be allowed to operate like this.”

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Posted 3 years ago

“Worst company, I lost two parcels. No phone number.”

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Posted 3 years ago

“Avoid this company at all cost i have 3 parcels with them, but one is already 3 weeks in the depots with everyday "Stage for next day delivery" its travel now between the depots but didnt come to the owner, the other two are over a week with them with the same note. Customer service are very bad as they have no clue whats going on in the company. If i get these 3 parcels then for sure i will avoid to order anything that SlowWay deliver....”

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Posted 3 years ago

“We were supposed to have a parcel from Woodies delivered last Friday the 7th of Jan....They said it was on it's way...then it hadn't been picked up...then it was in the depot....oops the driver hadn't registered so we cant track it ect ect...it was definitely to be delivered yesterday Fri 14th ....still waiting !!! Fastway....more like fartaway!!!!”

Helpful Report

Posted 3 years ago

“Avoid at all costs. They lost a delivery worth 1K. They constantly update tracking with nothing but lies. Customer service is a joke. No contact number, no online chat (recently online form has been removed). I went to the depot and one of the guys working there told me that my parcel may be loaded on the van without scanning the code (it looks like they have no control over drivers and my parcel was stolen).”

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Posted 3 years ago

“Worst courier service ever... I have emailed companies telling them that I will not order from them again until they change their courier service. No way to contact them anywhere! They have been like this for years ...I don't mind items being late but when they update the tracking 7 30am to say its on the van out for delivery, so you stay in to get delivery and then to update at 8.30am ( didn't get until later in the day because their site was down)to say they attempted delivery is just an outright lie , they have left packages in the gateway in the past just lucky that they weren't taken ...can't understand how they are still in operation”

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Posted 3 years ago

“horrible!!!!, they don't care about ANYTHING, they don't even show up and they put delivery attempted on the parcel status. i would AVOID them at all cost !”

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Posted 3 years ago

“If you use Fastway to deliver anything for you, you are taking a risk. If things go fine then you have won. If things go wrong and you need support you are SOL. This company has removed it's phone support to "provide better customer support via online contact forms". They do not answer. I have waited 3 weeks, sent emails from multiple accounts and nothing. Sent a package which was marked delivered in wrong part of the country, tracked and insured for the full amount. The customer never received it and they will not answer a single email. My only option is to order a delivery and force a number out of a driver or call a solicitor. Avoid these clowns at all costs. Company is a sham and if you need any support from them you will be left with no answers and out of pocket no matter if you have insurance or not.”

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Posted 3 years ago

“It is said on the tracking website that is my order has been delivered but in fact i haven't recieved anything. It was a gift for girlfriend's birthday and they ruined the surprise.”

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Posted 3 years ago

“The Absolute WORST courier service on the island of Ireland, Every time I see a company uses fastway I automatically know I will have problems and every time I'm right, they are beyond awful it's just laughable how they fob you off with lies, and excuses every day. UPS,DHL,DPD,Nightlife,Amazon have all been and gone with delivery's and collections in the last 24 hours but fastway? Fastway once again nowhere to be seen. Pathetic”

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Posted 3 years ago

“Ordered a drink hamper for a 40th birthday this month. It was shipped from company to fastway for delivery. Tracked until 6th dec, was supposed to be delivered at that time after 6.20pm.Discovered that a signature was obtained but i received no package. Perhaps Comreg will sort this out or a court case. Absolute useles I cant undertand their mentality. .”

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Posted 3 years ago

“Thieve! Don’t use them to send anything boxes were handed to driver, he only scanned some! needless to say not all parcels arrived at their destination! No communication, they couldn’t care less! Don’t use these liars.”

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Posted 3 years ago

“Still waiting for 3 seperate packages, all say out for delivery, supposed to be here in 3 days, it’s 14 days now, if I ever see fastway as a delivery provider on a website again I’ll go elsewhere. Use DPD instead”

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Posted 3 years ago

“Worst courier in Ireland. Scanned in hi. 18/11 OFD 19/11 but delivery not attempted and back to warehouse, then on 22/11 OFD again not attempted... On 23/11 scanned as delivered contactless but i never got it. While day at home and doorbell camera did not seen anyone”

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Posted 3 years ago

Fastway Couriers Ireland is rated 1.1 based on 627 reviews