Fastway Couriers Ireland Reviews

Name: Fastway Couriers Ireland
Rating: 1.11

1.1 Rating 627 Reviews

3 %

of reviewers recommend Fastway Couriers Ireland

Company Reviews

Questions

Metrics

1.1

Based on 627 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 7%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

Visit Website

Write Your review

Tell us how Fastway Couriers Ireland made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Fastway Couriers Ireland 1 star review on 9th May 2025

Supreme Assets Recovery AT G Mail .com

Fastway Couriers Ireland 1 star review on 2nd January 2025

Fastway Is Shite.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible terrible service. I would no longer be purchasing from apps that use Fastway as their courier.”

Helpful Report

Posted 1 year ago

“My package wasn't delivered. I was told by Fastway without a tracking number they can't help me. I never received a tracking number in the first place. Terrible experience with them. Awful experience with them a few years ago too. Do not use Fastway”

Helpful Report

Posted 1 year ago

“Driver was delivering to neighbours when he purposely drove over grass at my home leaving series of bad marks. When I asked him not to he told me to "Fuck off asshole" and grabbed his crotch.”

Helpful Report

Posted 1 year ago

“I wish I could give a minus rating. Not once have I ever received a delivery from Fastway. I’ve always had to drive to Swords in Dublin where I’m told your delivery is in the van. The delivery man who delivers in Balbriggan must not take the packages out of the van and actually deliver them. I really thought this time I would receive the package. Do this company deliver anything????”

Helpful Report

Posted 1 year ago

“Can’t get information about your parcel, customer service an absolute joke.”

Helpful Report

Posted 1 year ago

“An absolute disgrace. Stuck in Hawkesbay Dublin apparently since 25th January. I have emailed constantly and all I get is its a Customs issue. The greatest load of bull.”

Helpful Report

Posted 1 year ago

“I got an email from these telling me they tries to deliver yesterday. My son was working from home all day and nobody called to the door. I’m trying to contact them this morning - awful experience. No number to ring and the help desk referred me to a website operated by Chronopost - it’s in France and they don’t speak English. They replied to by query though by sending me. Link to fedex who have no know of my package. What am I supposed to do? So frustrating. Appalling service.”

Helpful Report

Posted 1 year ago

“If I could give zero I would. The absolute WORST courier company. I am baffled that other companies continue to use these? Another package "left at door" and never received. The money I have wasted because these guys are completely incompetent and cannot ensure they deliver a package to the receiver. No customer service - they're a disgrace.”

Helpful Report

Posted 1 year ago

“SCAM STAY AWAY Never received my package two times in two weeks and I live 5 mins from the Fastway depot, if they cant deliver to me, everyone else has no chance, wont reply to my emails, cant find a phone number.. somebody in the company open my package and liked what they seen and took it, its the only explanation. and I say to any company that wants to use them to ship there products, DONT”

Helpful Report

Posted 1 year ago

“Terrible service, impossible to contact their 'customer care team'. Would avoid at all costs”

Helpful Report

Posted 1 year ago

“Delivered a paperback book in a paper bag by throwing it onto the garden over the wall in the rain - book now damaged beyond repair. We were homoe so they could have rung the bell.... Unbelievable poor service.”

Helpful Report

Posted 1 year ago

“The company is a mistake. My parcel was lost. I've been waiting for almost 4 weeks. No contact. Do not use this company to send parcels. This doesn't even deserve 1 star.”

Helpful Report

Posted 1 year ago

“Absolute joke of a delivery service. Been waiting 25+ days since it arrived in Ireland. Sent 2 emails and have gotten no replies. AVOID AT ALL COSTS AND AVOID THE COMPANIES THAT USE THIS COURIER.”

Helpful Report

Posted 1 year ago

“They have had my parcel for almost a month now (according to the vendors) and absolutely no communication as to where it is and when it will get to me. Their tracking system and their customer service is also non existent. I will avoid in future, and also avoid companies that use them. They will soon wake up when they lose money.”

Helpful Report

Posted 1 year ago

“This company is a joke. Received an email to say the parcel was delivered but it was not. It's been 10 days and their only response to my email is to tell me it has been delivered. There is no customer care phone line and their support chat only operates for a couple of hours a day with huge wait times. They could not be less helpful if they tried.”

Helpful Report

Posted 1 year ago

“A truly shockingly terrible company. A really terrible company. I shudder anytime I now see this crowd as the couriers for any order I make, to the point I know contact the seller, and won't make a purchase if they use Fastway. Guaranteed to be a few days, if not weeks late, and that's if you recieve the item at all. I see they're getting 5 stars on Trustpilot, which can only be explained that they are paying for the votes.”

Helpful Report

Posted 1 year ago

“"This company is absolutely the worst; they deserve zero stars. I spent four days waiting at home for my parcel, only for it to never arrive. When I contacted customer service, they explained that they couldn't access the building. There was no phone call, and no one even rang the bell."”

Helpful Report

Posted 1 year ago

“This company should be shut down,& if not they should be investigated & there drivers should be given a drug test”

Helpful Report

Posted 1 year ago

“I figured they could not get any worse and yet they proved me wrong, again. Hopeless does not describe this company. Worse still they have gotten worse over time. You used to be able to contact them, by phone, no it is online, takes forever and useless.”

Helpful Report

Posted 1 year ago

“Terrible service, totally incompetent. Customer service practically non-existent. Save yourself the headache and use a different courier.”

Helpful Report

Posted 1 year ago

Fastway Couriers Ireland is rated 1.1 based on 627 reviews