Field and Trek Reviews

Name: Field and Trek
Rating: 4.17

4.2 Rating 4,775 Reviews

79 %

of reviewers recommend Field and Trek

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4.2

Based on 4,775 reviews


Shipping & Delivery
Delivery Methods	Courier
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Communication Channels	Email

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Field and Trek 5 star review on 17th November 2017

Jeanette Helsted

Field and Trek 5 star review on 9th September 2017

Anonymous

Field and Trek 5 star review on 25th July 2017

Matthew Aves

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered a pair of snow suit but unfortunately it didnt have an option for selecting the sizes for top and bottom separately. My top size is 8 and bottom pant is 10..but as there is no option available i had to go with size 10.”

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Posted 8 years ago

“Goods ok. Shocked to have to pay delivery for 'click and collect' - shall not do that again and what a dreadful shop in Swansea - I never want to go there again although staff very polite and friendly.”

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Posted 8 years ago

“I have no problems with the products from field and trek. They are always of good quality when the item turns up. However, I paid for next day delivery and two/three days later I still haven't received my order. This is not a problem with field and trek it is with yodel. I received a text message at 19.30 saying they were unable to gain access to my property. I was there and the gates were open. Another delivery driver said he saw a yodel van at the bottom of the drive just sat there. I was a bit annoyed as I had stayed at work to wait for them. I tried contacting yodel through the website but they always seem to be busy with other customers and my package always seems to be out for delivery. I may have to go and pick the item up which is about a fifty mile round trip, not happy. My request to field and trek is, please please please find a more reliable courier as it only seems to be yodel that have a problem delivering here.”

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Posted 8 years ago

“Very dissatisfied that I didn't get a full refund on my recent purchase.”

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Posted 8 years ago

“The item of clothing I ordered, a Helly Hanson thermal vest, was delivered very quickly to the local store that I chose and the in store collection procedure was trouble free. The price I paid for the garment was extremely good, though I didn't realise at the time that I was buying second quality goods. When my wife opened the gift I noticed a flaw in the stitching, on one of the arms, almost immediately. We have taken the decision that even if the flaw does eventually work itself into a hole it can be darned, as it is an undergarment. By accepting the imperfection it means that we don't have to go through the laborious procedure of returning the vest. However, it might have been better if I had known that the incredible discount was due to the stock being seconds.”

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Posted 8 years ago

“The information as far as the delivery side was good as I was kept informed, but when my order actually arrived I was very disappointed as the item was faulty. Now I have to return the item at cost to myself, which for a faulty item I think is very unfair”

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Posted 8 years ago

“no issue with items or delivery but why can we not return items to our nearest field and trek outlet.”

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Posted 8 years ago

“Most items very good value, order arrived quickly and good to track parcel. However it is very disappointing to find price labels on goods stating lower prices than those which were paid!!”

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Posted 8 years ago

“Courier useless!delivered a day early without any knowledge.”

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Posted 8 years ago

“Very late delivery and packaged badly although items were ok themselves.”

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Posted 8 years ago

“Ordered Salomon boots. My shoe size is UK10 but ordered 10.5 to allow for socks. On delivery boots were far too small. Returned for exchange and requested 11.5. Required to pay £6 plus postage. This must be a frequent complaint as the boots were visually and obviously not size UK 10.r5 All other aspects of the transaction were fine”

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Posted 8 years ago

“Not a problem with Field and Trek, just Yodel who they get to deliver the parcel!!!”

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Posted 8 years ago

“My delivery came but unfortunately the trainers are too small - one of the pit falls of ordering online. I would like to change them for a larger size but from what I can make out I need to send the small ones back at my expense then pay another £4.99 delivery charge to get the larger size - is this the case.”

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Posted 8 years ago

“Next day delivery requested but items not delivered for 3 days and to incorrect address so not impressed by the courier used by Field and Trek. Otherwise service and product satisfactory”

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Posted 8 years ago

“Parcel was delivered the day following purchase which was excellent except the delivery date was scheduled for 5th day after purchase, subsequently we were not in to receive the delivery and the parcel was left with neighbours who are now apparently away on holiday and may be for 2 weeks. If there is any problem with the shoes it may be some time before these can be returned.”

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Posted 8 years ago

“No problems with the ordering process and delivery was quick I ordered the Karrimor stretch trousers as I I had previously bought the lined winter Karrimor trousers in the same size and they were fine, unfortunately the stretch trousers are very small for the size so now the y will have to be returned at my expense which I am not happy about.”

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Posted 8 years ago

“Have not yet received my order so cannot review the item.”

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Posted 8 years ago

“I received the wrong size of hiking boots and was not at all happy!!”

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Posted 8 years ago

“I sometimes find the web site/ordering process clumsy and time consuming so give up and come back later. Overall I am reasonably pleased with the goods ( obviously as I wouldn't order again!) This particular order the sizeing on the shoes was out but the offer was so good, I can find a home for the badly fitting ones.”

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Posted 8 years ago

“A little slow on delivery”

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Posted 8 years ago

Field and Trek is rated 4.2 based on 4,775 reviews