FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.15

4.2 Rating 2,974 Reviews

78 %

of reviewers recommend FodaBox

4.2

Based on 2,974 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely atrocious! Placed an order the week before Christmas for delivery to be on Dec 22nd. Received a delivery update on Dec 23rd that my box is being shipped. However, when I enter the tracking info it says the logistics team have not received the parcel from the supplier. First and last time using this service! Despite sending an email, there has been no follow up. Absolutely shocking!”

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Posted 3 years ago

“STILL WAITING FOR DELIVERY HAVING ORDERED ON 18/12 and being told it would arrive within 2/3 working days, my mother in law did not get her Xmas present. Very disappointed! Emailed to complain and still no response.”

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Posted 3 years ago

“I have not received my order, which was due before Christmas, no response to my emails as to where it is.”

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Posted 3 years ago

“The food was tasty and the containers were not enough . The good things was it was delivered in time”

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Posted 3 years ago

“Ordered in time for guaranteed Xmas delivery. Chased up when hadn’t arrived on stated delivery date. Got an email late afternoon 23 Dec saying would not be dispatched until 29 Dec. So had no gifts to give on Xmas day. Still not confident I will receive the order and I will then have to make x 2 hour long journeys to deliver to recipients of my gifts. Rubbish service left me really fed up and embarrassed.”

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Posted 3 years ago

“This service is a disgrace! I placed an order for a vegetarian man box in time for Xmas delivery, paid in full even paying for express delivery...the projected delivery date came and went and having sent several emails chasing over a period of three days, I was promised dispatch within 24hrs...12 days later to date, I still haven't received my order. What a joke!”

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Posted 3 years ago

“Disappointingly despite being shipped on. The 20/12, the order did not arrive for Christmas and we are still waiting”

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Posted 3 years ago

“totally rubbery , ruined xmas dinner”

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Posted 3 years ago

“I am unable to comment on the contents of my box as I placed my order a while back with Express delivery for a friend for Christmas but I still haven't received the order.”

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Posted 3 years ago

“My order was due to arrive 22/12/21 and it hasn't yet arrived. My tracking page says it is still with the sender.”

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Posted 3 years ago

“We haven't received our order yet”

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Posted 3 years ago

“So far I cannot tell you because the guaranteed Christmas delivery hasn’t taken place, and the emails I have sent to the support team chasing it up have gone unanswered. So your automatic email prompting me to write a review is ill timed as the hamper I ordered is still to be delivered.”

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Posted 3 years ago

“I put an order in on dec 13th .e mailed to cancel order next day the email was received by you and you still sent the order a week later I paid £3 99 postage and was not prepared to pay to send it back Your customer service is non- existant”

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Posted 3 years ago

“I haven’t received the box yet - but I do know I ordered the box in time for Christmas delivery and it has not been delivered yet and it’s Boxing Day!!”

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Posted 3 years ago

“Ordered on 16th of December. Guaranteed delivery for Christmas. Estimated delivery 20th-22nd December. Shipped notification 23rd. Yodel couerier. 26th December Yodel tracking service says parcel out for delivery. Parcel never arrived. Very dissatisfied and disappointed.”

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Posted 3 years ago

“I ordered this gin hamper with expected deliver between 20th to 22nd of December. This is a Christmas present for my sister and as of 26th December I still haven’t received my order with no contact from your company.”

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Posted 3 years ago

“Very interesting you’re asking me for a review when the order hasn’t even arrived yet..?? It was supposed to arrive by the 20th December in time for Christmas as they were gifts and I thought they were great finds… but I’ve had to leave 2 people disappointed as their gifts haven’t arrived in time. Seriously makes me look AWFUL! So thanks Fodabox, next time you ask me for a review, make sure the order has arrived.”

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Posted 3 years ago

“I cannot rate something I haven’t yet received!!”

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Posted 3 years ago

“Late on delivery after ordering in plenty of time for Xmas delivery. Placed on back order, no update s had to cancel order. One present and one customer lost. Disappointed !!”

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Posted 3 years ago

“Ordered in good time for Christmas wasn't Dishforth several days and didnt arrived in time”

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Posted 3 years ago

FodaBox is rated 4.2 based on 2,974 reviews