FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.18

4.2 Rating 3,114 Reviews

78 %

of reviewers recommend FodaBox

4.2

Based on 3,114 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on 16th of December. Guaranteed delivery for Christmas. Estimated delivery 20th-22nd December. Shipped notification 23rd. Yodel couerier. 26th December Yodel tracking service says parcel out for delivery. Parcel never arrived. Very dissatisfied and disappointed.”

Helpful Report

Posted 3 years ago

“I ordered this gin hamper with expected deliver between 20th to 22nd of December. This is a Christmas present for my sister and as of 26th December I still haven’t received my order with no contact from your company.”

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Posted 3 years ago

“Very interesting you’re asking me for a review when the order hasn’t even arrived yet..?? It was supposed to arrive by the 20th December in time for Christmas as they were gifts and I thought they were great finds… but I’ve had to leave 2 people disappointed as their gifts haven’t arrived in time. Seriously makes me look AWFUL! So thanks Fodabox, next time you ask me for a review, make sure the order has arrived.”

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Posted 3 years ago

“I cannot rate something I haven’t yet received!!”

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Posted 3 years ago

“Late on delivery after ordering in plenty of time for Xmas delivery. Placed on back order, no update s had to cancel order. One present and one customer lost. Disappointed !!”

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Posted 3 years ago

“Ordered in good time for Christmas wasn't Dishforth several days and didnt arrived in time”

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Posted 3 years ago

“Not up to standards wasn't delivered on time and my mum didn't have a Christmas present due to the parcel not being delivered on my stated delivery date which fodabox which I even paid extra for!! Also said that they would be able to deliver by the 22nd now after Christmas still not received a very upset customer and I won't be ordering again!!!!!”

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Posted 3 years ago

“Put me in contact with cake box Blackberry cottage”

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Posted 3 years ago

“Appalling. Late yesterday fodabox informed me that my gifts would not be delivered in time for Xmas. This was after chasing up. Too late for me to shop now. No gifts to give on Xmas day. Devastated and anxious now.”

Helpful Report

Posted 3 years ago

“My order was meant to arrive on 23rd December as a present for my dad. I haven’t received anything or any communication as to why there is a delay. I would like someone to contact me regarding this as now I do not have a present for Christmas. Very poor service and would not recommend due to lack of communication.”

Helpful Report

Posted 3 years ago

“Order 1000337181 I ordered a pub quiz box and 5 beer for one boxes. I ordered on 11th Dec with delivery estimated at 13/14 Dec. I received part of the order, the pub quiz box, on 21st. I contacted fodabox by email and was promised delivery of the missing parts of the order by 23rd. I am still waiting. I don’t suppose they will arrive for Christmas.”

Helpful Report

Posted 3 years ago

“Very disappointing experience, though appreciate the issue may have been more to do with the World of Zing rather than FodaBox. Placed an order for a Xmas present and was advised it’d be delivered 16-18 Dec. By 21 it hadn’t arrived so I chased it up to be told it hadn’t been dispatched. Fully understand these issues happen, but despite my request to post it out on next day delivery, there was no willingness to do anything at all to get it to me before Xmas day. I was just told next day deliveries aren’t reliable and the earliest they could get it to me would be January. Had to go elsewhere and accept a refund.”

Helpful Report

Posted 3 years ago

“So far I have only received part of my order and I have not had my enquiries responded to and am concerned I am not going to receive the full order I made”

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Posted 3 years ago

“I paid to have a £100 box delivered on the 23rd to my daughter which Fodabox totally ignored and delivered a week early”

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Posted 3 years ago

“Bough two gin glasses, but unfortunately, the Gin glass had a bubble in it. Turns out my order was with Vermacity via the Fodabox marketplace, but only Fodabox have responded and not Vermacity. Im two days away from Christmas and stuck with a faulty Gin glass and no response from the seller. Will never use Fodabox again.”

Helpful Report

Posted 3 years ago

“Very poor - I ordered 3 Christmas hampers for 3 work colleagues which was a disaster. 1 hamper didn’t arrive and another had the gift message for the colleague who didn’t receive hers (even though Yodel said it had been delivered ) Also no way of speaking to anyone just an email address but no response as of yet. I really wish I had stuck to vendors who can be trusted as I am now left looking silly and embarrassed as if it was my fault. At the same time I also sent a similar hamper to my niece and not yet sure if she has received it. I would not recommend and encourage you to stick to well known vendors.”

Helpful Report

Posted 3 years ago

“I expected a presentation box but got a plain box. I paid £38 and when I added up the items it was £25 worth. So I was not pleased and feel I have been mugged off. I will not buy from you again or recommend you.”

Helpful Report

Posted 3 years ago

“I can't review the product because 10 days after ordering it still has not been delivered and support have been useless. I can review the delivery service by Yodel and it's rubbish. Why anyone uses Yodel I'll never know but the fact is my delivery is local but I can't collect it, the courier company can't find me despite me providing a business address on a trading estate, we've been here nearly 10 years and Yodel have been here hundreds of times in the 10 years. It's now 6 hrs after my last email to Foda Box support and still no response, given tomorrow is the last possible day to resolve this or put a resolution together to resolve it before Christmas I'm shocked that this company isn't doing more.”

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Posted 3 years ago

“Poor terrible no good”

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Posted 3 years ago

“Ordered ten days ago and still waiting for everything!”

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Posted 3 years ago

FodaBox is rated 4.2 based on 3,114 reviews