FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,966 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and great products!”

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Posted 4 years ago

Thanks for the great feedback!

Posted 4 years ago

“Love the products that I purchased and sometime hard to get locally. I use this product on my food truck and it’s imperative to our authentic Philly cheesesteak!! That yiu for your quick turnaround time.”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“I found the coffee I’ve been looking for a long time . Price was good and shipping was super fast. Will definitely order again…..”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“We always order the Beyond Meat Burgers and they always come in a styrofoam sealed box with dry in it so the burgers stay frozen when we receive them on our front porch. They are delivered within a few days of ordering them. We appreciate this fine service and look forward to being a customer for a long time. Thank you.”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“Your company appears to be organized much more than others. I appreciate this greatly.”

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Posted 4 years ago

Thanks for the great feedback!

Posted 4 years ago

“I was able to order a box of chocolate chunks for a very reasonable price when no local stores had them in stock. Very satisfied”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“I like this company, twice I have ordered Biscotti and twice I got it quick and at a very reasonable price, Thank You Foodservice Direct.”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“Excellent job!!!”

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Posted 4 years ago

Thanks for the great feedback!

Posted 4 years ago

“Very good purchase value. The biscuit mix makes making biscuits very easy and tasty.”

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Posted 4 years ago

Thanks for the great feedback!

Posted 4 years ago

“everything came fast and it was so great.”

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Posted 4 years ago

Thanks for the great feedback!

Posted 4 years ago

“They are a great company give great service when there is a problem they take care of it . Thanks for all you do Jerry”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Purchased 10 pounds of gyro meat. Very good!”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“The packages of guacamole were completely frozen and protected perfectly. I was very impressed.”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“God service good price. Fast to deliver the product. Great place to get hard to find items. I would highly recommend this site to anyone looking for good deals and good service.”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“My Sweetex came fast and in great condition.”

Helpful Report

Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“I’ve been looking for years to find the product I recently ordered. The product stopped selling at a local grocery store & I was unable to find it anywhere else. Luckily FSD had it in a large quantity & I was able to receive my order within a few days shipped with no issues or damage. I haven’t tried the product yet but I’m hoping it still tastes the same.”

Helpful Report

Posted 4 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 4 years ago

“Thanks for the shipping the gluten free Udi loaves. They are great”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“Very efficient and prompt service with great customer care.”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“Delivery was quick….price was good for a bulk order.”

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Posted 4 years ago

Thanks for the great feedback, we appreciate it!

Posted 4 years ago

“ORDER THIS SAME PRODUCT MANY TIMES .FAST SHIPPING GREAT DOUBLE PACKAGE,BEST PRICE ON THE NET,AND GREAT COMPANY .NO ISSUES NONE.”

Helpful Report

Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,966 reviews