FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,966 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was surprised at how affordable my items were and they were here within a week of my order. Seriously, I was shocked. I will continue using FoodServiceDirect.”

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Posted 4 years ago

We are glad to hear your experience has been a great one! Thanks for the feedback!

Posted 4 years ago

“Timeliness of delivery and quality was great. I got the ribeye philly cheese. Thank you so much.”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Customer service was great. Received shipment on time and in great condition. Will be ordering again soon.”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“Great quality product, easy to order, fast delivery”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“The product was excellent but the packing was “OUTSTANDING” I wish more companies will follow Food Service Direct example of how to pack merchandise. Food came in boxes with dry ice and very well protected. 10 Stars”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“Prompt delivery of a product I could not find locally at a better price than I could find elsewhere.”

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Posted 4 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 4 years ago

“Always quick service. Thanks for offering great selections.”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“This purchase was the 2nd time we have ordered from FoodServiceDirect. Both times were Great! Our orders were delivered very quickly and the product was packaged as to not crush. Thank you!”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“Excellent service and my order came earlier than expected. Foodservice kept me updated with emails so I wouldn't miss delivery which needed to be refrigerated.”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“Ordering was so easy. I received a confirmation quickly, and was updated on when my order shipped. It arrived quickly and was well-packaged. Excellent selection, phenomenal service!”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“The service is always great.”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“Great service. Got my products in a timely manner.”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“quick delivery well packed all there”

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Posted 4 years ago

“Great product.”

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Posted 4 years ago

Thanks for the great feedback!

Posted 4 years ago

“Great service.”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“Great company!!!”

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Posted 4 years ago

Thank you for the great feedback! We’re happy to have you as a customer!!!

Posted 4 years ago

“Been enjoying your carrot cake for years; this time i went straight to the source! TY”

FoodServiceDirect.com 5 star review on 27th October 2021

Helpful Report

Posted 4 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 4 years ago

“Fastest shipping ever. Perfect products.”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“First time buying bulk. Worked out great. Thank you!”

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Posted 4 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 4 years ago

“I was able to get a product I couldn't get anywhere else, was delivered very quickly, wonderful to order from”

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Posted 4 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,966 reviews