FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,966 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service with products, shipping, questions. Prices are good. Great selections. Everything I've ordered has been top notch.”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“Good value and quick shipping”

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Posted 4 years ago

Thanks for the great feedback, we appreciate it!

Posted 4 years ago

“I ordered Impossible Burgers. Online ordering was easy and they were delivered on time to my door.”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“Product always arrives on time with no problem. Easy to track merchandise.”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“Fast shipment and product exactly as described. No problems at all!”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“While the price of the fleischmann's stick margarine is pricey compared to buying it at the grocery stores, it seems that the only way to buy it today - is through FoodServiceDirect. Our granddaughter has a anaphylactic dairy allergy so anything with dairy products are totally off limits in her diet. Fortunately, we were able to find a source for the margarine that she's been eating since she was very young. She was visiting when the box arrived and thrilled to see the fleischmann's as I unpacked the order. For that - I'm thankful to have found FoodServiceDirect. Thank you.”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“Excellent delivery. Ships via UPS. Always packed well and arrives cold and fresh.”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“Excellent quality. Excellent purchasing and delivery.”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“The Tennessee mini-cheesecakes were AMAZING!”

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Posted 4 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 4 years ago

“Fast easy transaction! Will definitely purchase more from you great people!”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“The site was easy to use. My order was delivered quickly and in good shape.”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“When my frozen arrived almost completely thawed Ashley responded and made the order right. Customer service is the backbone of a company. If my experience is an example of their customer service, this company deserves 5 stars”

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Posted 4 years ago

Thank you for your feedback. We are happy that we could resolve this issue for you.

Posted 4 years ago

“Well pa led and fast delivery! Will definitely order again!”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“Everything was quality and shipped quickly!”

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Posted 4 years ago

“Awesome service! Best place to buy Bob’s Red Mill Gluten free flour.”

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Posted 4 years ago

“Excellent! Everyone loves these cookies and they are so easy to make with a busy schedule!”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“The delivery was as promised and the walnuts were so fresh ! Wonderful service !”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“The care taken to ensure satisfaction of delivery cannot be overstated. They clearly understand every aspect of online buying. It’s like having a warehouse next door. Order with confidence.”

Helpful Report

Posted 4 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 4 years ago

“Very satisfied”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“Exactly as promised”

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Posted 4 years ago

Thanks for the great feedback!

Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,966 reviews