FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,966 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Write Your review

Tell us how FoodServiceDirect.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is absolutely the best.. There is no problem, they are direct, great delivery. Just the best”

Helpful Report

Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Great resource for long term food storage during a blizzard or due to supply chain breakdowns. Unlike dried food where water which also may be in short supply is needed for preparation. I purchased foods that are fully prepared and ready to eat right out of the can. Fast delivery and great selections for the purpose that it serves.”

Helpful Report

Posted 4 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 4 years ago

“Quick and accurate order. Thanks for your service.”

Helpful Report

Posted 4 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one :)

Posted 4 years ago

“Very godo, i like is nice how to work caakes i am new in all, happy with buttercream”

Helpful Report

Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“Exactly what I needed and was on time”

Helpful Report

Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“Arrived on time and packaged perfectly. Thanks”

Helpful Report

Posted 4 years ago

We appreciate your business and the great feedback!

Posted 4 years ago

“Arrived very fast as we were needing the items. Thank u so much”

Helpful Report

Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Fast service, have about anything you want, good prices. If there's a problem with the order, they rectify it quickly. I will continue to order from them.”

Helpful Report

Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Everything came frozen ,and in a timely manner. Will purchase from here again.”

Helpful Report

Posted 4 years ago

Thanks for the great feedback!

Posted 4 years ago

“Prices are a little high but delivery was prompt.”

Helpful Report

Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“Great customer service”

Helpful Report

Posted 4 years ago

Thank you for the great feedback! We are glad we could be there for you.

Posted 4 years ago

“Easy to enter order and shipping great. Products arrived frozen. Have not eaten it yet”

Helpful Report

Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“Great product, rapid delivery!”

Helpful Report

Posted 4 years ago

We appreciate your business and the great feedback!

Posted 4 years ago

“Excellent product”

Helpful Report

Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“Delivery was great!”

Helpful Report

Posted 4 years ago

We are glad to hear your experience has been a great one! Thanks for the feedback!

Posted 4 years ago

“happy customer”

Helpful Report

Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“Order arrived promply and in good order...Thank you !”

Helpful Report

Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“First time user of FoodServiceDirect. Very pleased with ordering process, timely delivery, quality and freshness of product. Will definitely use in future.”

Helpful Report

Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“Mia, the customer service rep, was so helpful in answering all my questions as an individual consumer. I was concerned about ordering a quantity of soy milk product that might have a short use by date. The shipping department made sure that my order had a long use by date. I am so satisfied with Food Service Direct that I am planning on placing another order soon.”

Helpful Report

Posted 4 years ago

Thank you for the great feedback! We’re happy to have you as a customer!!!

Posted 4 years ago

“I can count on consistent service and I love the regular shipping updates!”

Helpful Report

Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,966 reviews