FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,967 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,967 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such prompt service and very reasonable prices. Great place to shop.”

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Posted 4 years ago

“I love, love, love the service and product I have received from you guys. The only complaint I have is I wish the funnel cake sticks could be in a more secure package because they come broken up!”

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Posted 4 years ago

“Product was well package. Arrival time was excellent. Very satisfied.”

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Posted 4 years ago

“I was extremely happy with the handling of my order I would differently recommend your company to friends Thank You”

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Posted 4 years ago

“Great company to deal with. Professional, fast, best prices.”

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Posted 4 years ago

“My husband and I enjoy the Trident salmon burgers and are happy that we are able to purchase them through Food Service Direct because we cannot find them in our grocery store.”

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Posted 4 years ago

“No problems with my order whatsoever. Came on time and was exactly what I ordered.”

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Posted 4 years ago

“Great product , great service”

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Posted 4 years ago

“The person on the phone was great when I placed the order. The package arrived as promised. The price was fair. We will do business again with FoodServiceDirect!”

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Posted 4 years ago

“I always use Frontera Salsa to make my pulled pork tacos. Best salsa ever for this dish & always a hit!! I’ll never use any other salsa. This Frontera is the best!!”

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Posted 4 years ago

“They offer great products and fast shipping. A lot of the items ship for free and that’s awesome!”

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Posted 4 years ago

“The Old Elpaso shells I ordered were perfect. Thank you!”

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Posted 4 years ago

“Family was very happy with the Potato Pearls!!”

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Posted 4 years ago

“Great Service!”

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Posted 4 years ago

“I live in Fl and I have never received a warn or melted product . I used to go with a cheaper vendor but the shipments were always late , packaged damaged and products. I have referred Food Service Direct to all my buddies”

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Posted 4 years ago

“Delivery of item was prompt and I was kept well informed of my order’s progress. I was very pleased with the service as this item is not available to purchase locally.”

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Posted 4 years ago

“Everything was perfect! The deliver was delivered in time and with care. The item is perfect and the expired date is enough to allow me to eat them. I will definitely reorder items on this website. Thanks a lot!”

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Posted 4 years ago

“Purchase came on time. Was packed very well. I was very happy.”

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Posted 4 years ago

“The product that I ordered was exactly what I wanted. It was delivered on time as per invoiced. The only thing that was a dissatisfaction, I could not contact a person to inquire about the order and it’s specifics.”

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Posted 4 years ago

“Purchased arrived quickly and intact.”

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Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,967 reviews