FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,967 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,967 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time customer wrong item initially shipped, however, they replaced it with the correct item at no charge. Would recommend them and will not hesitate to order from them again.”

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Posted 4 years ago

“I purchased gluten-free bread mixes from FoodServiceDirect and was very satisfied with their communication regarding my purchase, the price charged, the speed of the delivery, and the quality of the product. I will buy from FoodServiceDirect again.”

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Posted 4 years ago

“Excellent service and fast shipping”

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Posted 4 years ago

“Product received was exactly the items that were ordered and on a timely schedule.”

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Posted 4 years ago

“These knackwurst are SO good! My Mom is German and she just loves them! 😍”

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Posted 4 years ago

“Excellent service - Quick shipping, carefully packed so that products are still frozen. Will definitely use again.”

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Posted 4 years ago

“They are very efficient fast delivery”

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Posted 4 years ago

“Real good service now but try not to buy frozen food the West Coast is too far thank you”

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Posted 4 years ago

“I've used this product for years and now YOU are the only supplier in Colorado. I can't thank you enough. The delivery speed was AWESOME!! Thanks again, Ken J.”

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Posted 4 years ago

“Fast and arrived frozen yet”

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Posted 4 years ago

“Great place! Fast delivery!”

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Posted 4 years ago

“Had what I needed and product arrived promptly, in good condition”

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Posted 4 years ago

“I have ordered from Food Service Direct several times now and their service is excellent! I live on the West Coast and all of my items have been delivered promptly and in great condition as listed. Very happy with their service and products and have made this my GO-TO shop for by small bakery. Great selection!”

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Posted 4 years ago

“I buy these bars for my daughter. They're tasty and if you warm them up, they're really good!!”

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Posted 4 years ago

“Food arrived quickly and was exactly as described. Would definitely order again.”

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Posted 4 years ago

“I absolutely love the Tyson Black Gold steaks. Absolutely no fat. Marinated and tastes amazing!”

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Posted 4 years ago

“The quality of the meat was exceptional”

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Posted 4 years ago

“Ease of ordering and fast delivery.”

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Posted 4 years ago

“Shipping is crazy right now but I got my items and was very happy with them”

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Posted 4 years ago

“Good service. Quick shipping. Happy with everything I have ordered.”

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Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,967 reviews