FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,961 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,961 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and delivery”

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Posted 3 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 3 years ago

“The shipping was fast and packed very well”

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Posted 3 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 3 years ago

“Was very pleased with the level of service I received. Professional, courtoness and great quality. I will order again.”

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Posted 3 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 3 years ago

“Easy ordering and shipment is quick.”

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Posted 3 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 3 years ago

“Great prices & amazing customer service!”

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Posted 3 years ago

Thank you for the feedback we appreciate your business!

Posted 3 years ago

“Fast delivery and good product.”

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Posted 3 years ago

Thank you for the feedback! We appreciate it!

Posted 3 years ago

“Great service. Arrived earlier than expected which was great.”

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Posted 3 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 3 years ago

“I really would rather people not know about Food Service Direct. If they did then those of us who know will have to battle people to get the incredible service, prices and items.”

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Posted 3 years ago

Thank you for the great feedback! We’re happy to have you as a customer!!!

Posted 3 years ago

“Well packed!”

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Posted 3 years ago

Thank you for the feedback we appreciate your business!

Posted 3 years ago

“Excellent products delivered in good condition, and on time!!”

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Posted 3 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 3 years ago

“Fantastic service! My desserts arrived with dry ice and were very well protected! Delicious!”

FoodServiceDirect.com 5 star review on 2nd April 2022

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Posted 3 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 3 years ago

“The product was competitively priced and was delivered in a timely manner, undamaged.”

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Posted 3 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 3 years ago

“I love this company and how easy to shop and it’s fast checkout.”

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Posted 3 years ago

Thank you for the great feedback! We’re happy to have you as a customer!!!

Posted 3 years ago

“I have used FoodServiceDirect now for about 3 years , prices have been reasonable , service has been quick and the shipping has been very quick.”

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Posted 3 years ago

We are thrilled to have you as part of the Food service direct family! Thank you for sharing your kind words with us.

Posted 3 years ago

“I am really glad this company exists. You can get some things that are difficult to find in other places.”

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Posted 3 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 3 years ago

“Good High Quality Products at competitive prices. Thanks. We ♡ Food Service Direct.”

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Posted 3 years ago

We are thrilled to have you as part of the Food service direct family!

Posted 3 years ago

“great service”

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Posted 3 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 3 years ago

“an outstanding company with a great variety of products that are priced very reasonably and deivered quickly...i would highly recommend food service direct.com.......i have used them for years and they always deliver quality products quickly, and honestly... at a fair price....”

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Posted 3 years ago

Thank you for the feedback. We are thrilled to have you as part of the Food service direct family!

Posted 3 years ago

“If you haven’t tried the coconut cream pie your absolutely missing out on the best pie!!!! Try it today!!!!! You won’t be sorry!!!!”

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Posted 3 years ago

“Loved the otis spunkmeyer chocolate chip muffins I've been looking for them for quite some time. Now I found a place where I can purchase them in bulks and all I have to do is freeze them to last longer.”

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Posted 3 years ago

FoodServiceDirect.com is rated 4.4 based on 4,961 reviews