FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.41

4.4 Rating 4,962 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,962 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. A pleasure to use again. Thanks”

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Posted 3 years ago

“Amazing resource for my small business! Fast shipping, competitve pricing and excellent customer service! Thank you”

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Posted 3 years ago

“I ordered Pagoda egg rolls and they are delicious. Delivery was on time.a”

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Posted 3 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 3 years ago

“I found just what I was looking for and delivery was seamless.”

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Posted 3 years ago

Thank you for the feedback we appreciate your business!

Posted 3 years ago

“I loved it can’t complain at all”

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Posted 3 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 3 years ago

“I was able to buy an item that I couldn't find anywhere locally - so grateful you had it! Will shop with you again.”

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Posted 3 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 3 years ago

“Thank you so much. When your box was delivered, I was so happy. Everything was wonderful.”

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Posted 3 years ago

Thank you for the feedback we appreciate your business!

Posted 3 years ago

“Great service! Product arrived on time and in perfect condition . Thank you”

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Posted 3 years ago

You’re certainly welcome! We appreciate your business!

Posted 3 years ago

“Fast shipping great produts not avalible in florida stores whats not to like”

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Posted 3 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 3 years ago

“Great product very pleased with my order”

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Posted 3 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 3 years ago

“I’m very happy with the shipment.”

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Posted 3 years ago

Thank you for the feedback! We appreciate it!

Posted 3 years ago

“Absolutely love this. Will order again.”

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Posted 3 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 3 years ago

“The rendtporknrinds arrived packed in an insulated box with ice packs and were still cold upon delivery”

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Posted 3 years ago

Thank you for the feedback we appreciate your business!

Posted 3 years ago

“I was happy they had a hard to find item my husband wanted. It arrived on time and in good condition.”

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Posted 3 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 3 years ago

“Very happy with the customer service when I had a problem. The delivery service lost my first order and then it was out of stock for reorder. But I was notified a couple of weeks later that it was in stock and reordered. This time the package was delivered and was packed very well.”

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Posted 3 years ago

Thank you for your feedback. We are happy that we could resolve this issue for you.

Posted 3 years ago

“The food was delivered as promised. The crabcakes were a special treat.”

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Posted 3 years ago

Thank you for the order! We appreciate your business!

Posted 3 years ago

“Quick and easy process. I was able to get an item that was out of stock with my local vender.”

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Posted 3 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 3 years ago

“I feel that the company brings great products. Things that may be hard to get in other areas so whom ever may want to check out FoodserviceDirect do so , you be glad. Betty M”

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Posted 3 years ago

Thank you for taking the time out of your day to leave us such wonderful feedback

Posted 3 years ago

“Chicken liver good price and delivered on time thank you”

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Posted 3 years ago

You’re certainly welcome! We appreciate your business!

Posted 3 years ago

“Great variety of products available. Prompt shipping and excellent packaging of products. Will definitely order again.”

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Posted 3 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 3 years ago

FoodServiceDirect.com is rated 4.4 based on 4,962 reviews