FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,964 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,964 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chicken liver good price and delivered on time thank you”

Helpful Report

Posted 3 years ago

You’re certainly welcome! We appreciate your business!

Posted 3 years ago

“Great variety of products available. Prompt shipping and excellent packaging of products. Will definitely order again.”

Helpful Report

Posted 3 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 3 years ago

“Very good fish fillet”

Helpful Report

Posted 3 years ago

Thank you for the feedback! We appreciate it!

Posted 3 years ago

“Excellent product with fast shipping. I'd definitely order again.”

Helpful Report

Posted 3 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 3 years ago

“Good, quick service”

Helpful Report

Posted 3 years ago

Thank you for the great feedback! We are glad we could be there for you.

Posted 3 years ago

“Love the mashed potatoes”

Helpful Report

Posted 3 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 3 years ago

“Exactly what my restaurant needed. SO happy to find this product. Shipping took a bit longer than I liked, but the case of lids only kept me from having to throw away 4 cases of takeout bottoms”

Helpful Report

Posted 3 years ago

Thank you for the order! We appreciate your business!

Posted 3 years ago

“They had what I was looking for at a reasonable price, and my order arrived quickly. I will be ordering again.”

Helpful Report

Posted 3 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 3 years ago

“These were great tasting. I plan on ordering again soon.”

Helpful Report

Posted 3 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 3 years ago

“Great selection of products. Easy to order. Fast delivery!”

Helpful Report

Posted 3 years ago

Thank you for the feedback we appreciate your business!

Posted 3 years ago

“Fantastic customer service! Somehow there was a duplication of the order and they caught it and checked in with me instead of just processing it! Great catch!”

Helpful Report

Posted 3 years ago

Thank you for your feedback. We are happy that we could resolve this issue for you.

Posted 3 years ago

“Order shipped promply was properly iced and received in good condition.”

Helpful Report

Posted 3 years ago

Thank you for the feedback we appreciate your business!

Posted 3 years ago

“My 2nd order...quite pleased.”

Helpful Report

Posted 3 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 3 years ago

“They had exactly what I needed for a competitive price and free delivery.”

Helpful Report

Posted 3 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 3 years ago

“We were pleased with the product we ordered and the fast service/delivery!”

Helpful Report

Posted 3 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 3 years ago

“Easy ordering process. Fast service and product was packed perfectly and arrived in outstanding condition.”

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Posted 3 years ago

“Received my order very quickly. I appreciate your prompt service!”

Helpful Report

Posted 3 years ago

“Very impressed with the service. My item was received on time and no problems.”

Helpful Report

Posted 3 years ago

“Very happy with my purchase and delivery!”

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Posted 3 years ago

“Just wanted to say that my interaction with all the customer service representatives was fantastic. Very knowledgeable and very helpful.”

Helpful Report

Posted 3 years ago

FoodServiceDirect.com is rated 4.4 based on 4,964 reviews