FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,964 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,964 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a case of Whirl. I received fast shipping and the case arrived in perfect condition.”

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Posted 3 years ago

Thank you for the order! We appreciate your business!

Posted 3 years ago

“I ordered a case of Ready Dough bread. It was packed great and came in perfect condition. I was able to put it in the freezer and it has done well. I will definitely be ordering again!”

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Posted 3 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 3 years ago

“Love this online store”

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Posted 3 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one :)

Posted 3 years ago

“Repeat customer several times-that says it all”

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Posted 3 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 3 years ago

“The service is fantastic. The item I bought was not su good and had issues but the customer service was excellent and sorted my issues.”

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Posted 3 years ago

Thank you for your feedback. We are happy that we could resolve this issue for you.

Posted 3 years ago

“I am a frequent customer of Food Service Direct and can attest to their very responsive customer service! If there are ever any issues with my order. they are very quick to resolve. The product I order is bottled water that comes in glass bottles. The last two orders have not had any breakage whatsoever. It is a delight to do business with this organization.”

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Posted 3 years ago

Thank you for your feedback. We are happy that we could resolve this issue for you.

Posted 3 years ago

“My order arrived fast and was packaged with dry Ice. The pizza logs are high quality and I would order from here again.”

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Posted 3 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 3 years ago

“Orders filled promptly and accurately.”

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Posted 3 years ago

Thank you for the order! We appreciate your business!

Posted 3 years ago

“EXCELLENT SERVICE. VERY QUICK DELIVERY. IT HAS THE PRODUCTS I WANT. EASY TO USE WEBSITE.”

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Posted 3 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one :)

Posted 3 years ago

“Great quality chicken breast”

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Posted 3 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 3 years ago

“FoodServiceDirect is a game changer. I recieve my product on time and at a great price point. Highly recommend giving FoodServiceDirect a try.”

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Posted 3 years ago

Thank you so much for the recommendation!

Posted 3 years ago

“Very happy with my items I purchased from this site”

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Posted 3 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 3 years ago

“Glad they put my shipment in another box!”

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Posted 3 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 3 years ago

“Excellent ! Thank you !”

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Posted 3 years ago

You’re certainly welcome! We appreciate your business!

Posted 3 years ago

“Fast shipping. Fresh products.”

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Posted 3 years ago

Thank you for the feedback! We appreciate it!

Posted 3 years ago

“The fish patties and breaded pork cutlets were exactly what I was looking for! Now I can make my midwestern pork sandwiches and the McD's fish burgers!! Superb service and great products.”

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Posted 3 years ago

We are glad to hear your experience has been a great one! Thanks for the feedback!

Posted 3 years ago

“FoodServiceDirect always has the products that I’m searching for. The price and the shipping are reasonable for any item.”

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Posted 3 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 3 years ago

“I always get my order quickly and without problems. The prices are great!!!”

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Posted 3 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 3 years ago

“You have never disappointed me when I order my Chai Tea”

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Posted 3 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 3 years ago

“Shipping wasn't to long. If I bought a large enough order the free shipping would have saved me a lot of money!”

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Posted 3 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 3 years ago

FoodServiceDirect.com is rated 4.4 based on 4,964 reviews