FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,964 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,964 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered on line and it was easy. I was able to track the order and know when it would be delivered. I never interacted with anyone but it was so easy and I never had any problems.”

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Posted 3 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 3 years ago

“Wide selection, excellent service!”

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Posted 3 years ago

Thank you for the feedback we appreciate your business!

Posted 3 years ago

“Always fast service.”

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Posted 3 years ago

Thank you for the order! We appreciate your business!

Posted 3 years ago

“Great service product arrived on time”

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Posted 3 years ago

Thank you for the feedback we appreciate your business!

Posted 3 years ago

“Great products at low prices delivered fast and easy.”

FoodServiceDirect.com 5 star review on 30th January 2022

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Posted 3 years ago

Thank you for the feedback! We appreciate it!

Posted 3 years ago

“, excellent service. Timely delivery. Everything went very well and I would recommend to anyone”

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Posted 3 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 3 years ago

“We use the Knorr professional chicken stock all the time. We have now bought 8 of them from Food Service Direct and will be buying more in the future. It's a terrific product that has great flavor and is easy to use. We can't say enough good things about it.”

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Posted 3 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 3 years ago

“Short delivery time, product well packaged and delivered in a timely manner.”

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Posted 3 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 3 years ago

“Very easy transaction. Great packaging, fast shipping and everything arrived exactly as expected. Thanks!”

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Posted 3 years ago

You’re certainly welcome! We appreciate your business!

Posted 3 years ago

“Excellent product. Great delivery time.”

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Posted 3 years ago

Thank you for the feedback we appreciate your business!

Posted 3 years ago

“Great customer service . My purchase on time.”

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Posted 3 years ago

Thank you for the feedback! We appreciate it!

Posted 3 years ago

“Great food, quick delivery. Very satisfied.”

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Posted 3 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 3 years ago

“Only place I can find what I want. Was a little more than I expected to pay because of shipping”

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Posted 3 years ago

“The products came in great time and were spot on with what was listed on the site. Customer service rep was very clear and helpful.”

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Posted 3 years ago

“Hard to find item. Great Price! Fast Shipping! The Best!!”

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Posted 3 years ago

“I love the service this company provides.”

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Posted 3 years ago

“Food was packaged well and arrived when expected. So happy to be able to get products not available in stores!”

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Posted 3 years ago

“Always deliver as promised. Well packaged refrigerated product”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“FoodServiceDirect is amazing and well trusted. Anytime that I have any concerns regarding the shipment of my order, I can always rely on their staff getting back to me with a shipping update, etc. The turn around time for responding is exceptional. I feel good knowing that FoodServiceDirect cares about service, after all, service is in their name.”

Helpful Report

Posted 3 years ago

FoodServiceDirect.com is rated 4.4 based on 4,964 reviews