FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,964 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,964 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and timely delivery! I am a long time customer.. will always be. Thank you!!”

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Posted 3 years ago

“Quick shipping, great price, good quality!”

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Posted 3 years ago

“Great prices. Great service. Great products. What more can I say!!!👍”

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Posted 3 years ago

“Excellent quality, fast delivery and super price !”

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Posted 3 years ago

“Service has been amazing! I can't find the Buffalo Ranch Chex Mix anywhere but here. They are amazing!”

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Posted 3 years ago

“Happy as always with product, service and delivery!”

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Posted 3 years ago

“Great company to do business with. Got what I wanted in record time at a good price.”

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Posted 3 years ago

“Food service direct is fantastic. Delivery is always on time.”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 3 years ago

“Very good”

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Posted 4 years ago

We appreciate your business and the great feedback!

Posted 3 years ago

“Great customer service! Delivered frozen .. great packaging! Will definitely be ordering again.”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“I am so pleased to have found Food Service Direct. Many of my family's favorites that are no longer easy to find in our small town are available through Food Service Direct.”

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Posted 4 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 4 years ago

“Excellent !!!”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Excellent choice of products, prompt and well packaged shipping and a great customer service program.”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“love my product”

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Posted 4 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 4 years ago

“5 stars is nowhere close to good enough to describe the wonderful service and product quality. !!!!!”

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Posted 4 years ago

We are thrilled to have you as part of the Food service direct family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

Posted 4 years ago

“We are happy with the care taken in shipping and the quality of your products. We will buy again from you! Thank you!”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“great company. I order the popcorn shrimp from them all the time. Always ships out quick.”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Good service. Good product”

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Posted 4 years ago

While we appreciate your persistence, we are not interested at this moment. We’ll follow up if things change.

Posted 4 years ago

“Awesome customer service. I love Food Service Direct! Great price on the dish washing liquid.”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“Super easy transaction. Shipping was quick and efficient. Will order again.”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,964 reviews