FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,964 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,964 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FSD thank you for the great customer service. The product purchased was delivered when it was supposed to and in great condition. Thank you, I will be ordering a lot more from your company.”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“Mia, at Food Service Direct, was was nothing but helpful with a special order item that I wished to purchase. I was having no success trying to order the item on my own. She went above and beyond, to get the job done. I feel that it is pretty rare to find someone with that amount of dedication in the times we have today. I am very happy with the quality of service that I received from Food Service Direct, and will definitely be a return customer in the future!”

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Posted 4 years ago

We are thrilled to have you as part of the Food service direct family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

Posted 4 years ago

“Very good service!!!!”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“Came very quickly and was exactly what I had hoped it to be.”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“They had the product that I wanted. Ordering was very easy and shipping was fast. Very good service!!”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“great service”

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Posted 4 years ago

Thanks for the great feedback, we appreciate it!

Posted 4 years ago

“I ordered the cannoli shells for Christmas. I like to pass out as 'gifts.' They were delivered in excellent condition and are wonderful. I just wish they had smaller cases than 60 count. I will order again next year. Thank you Food Service Direct! Suzanne”

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Posted 4 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 4 years ago

“easy order, easy delivery- don't have to mingle with society's covid deniers. All a win !”

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Posted 4 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 4 years ago

“Excellent response!”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Delivery was fast.”

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Posted 4 years ago

We are glad to hear your experience has been a great one! Thanks for the feedback!

Posted 4 years ago

“Quick service .”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Excellent company to deal with. Got exactly what I ordered when it was promised. Can’t wait until next order.”

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Posted 4 years ago

We are glad to hear your experience has been a great one! Thanks for the feedback!

Posted 4 years ago

“The food is always great, have ordered many times it has been delivered on time and always great tasting , can not get this at any stores around my area”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“I was definitely impressed with the speed of thedelivery and the dry ice packaging.i will order again.”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“I was very pleased with the size. I didn’t like that the shells wasn’t individual wrap but other than that I was pleased.”

FoodServiceDirect.com 5 star review on 29th December 2021

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Posted 4 years ago

We appreciate your business and the great feedback!

Posted 4 years ago

“Excellent product and service!!!!”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“Fast shipping. Product as described. I would use them again!”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“Yes, yes, and yes. After years of looking for the Pizza Hut dressing, we finally found it. Four gallons of PH goodness. Exceptionally happy.”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“I was pleased what I got and I will buy from you again as I make war wonton soup I tried to make wontons and they all fall apart so I’ll just keep buying them from you guys thank you very much I appreciate it”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“This is the best gravy. It can be used just plan but our family loves sausage added to ours. It is delicious!”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,964 reviews