FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,936 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear information and delivery”

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Posted 2 years ago

Thank you for the feedback we appreciate your business. See you soon!

Posted 2 years ago

“Great product with great shipping. The box stayed cool and product was at a great cool temperature.”

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Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service! Hope to see you soon!

Posted 2 years ago

“Just wanted to say that it was pleasure making a purchase of Swiss Mocha latte with FoodServiceDirect, price was reasonable and delivery was good”

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Posted 2 years ago

Thank you for the feedback we appreciate your business. See you soon!

Posted 2 years ago

“Excellent Service!”

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Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service! Hope to see you soon!

Posted 2 years ago

“Received quickly and nicely packed.”

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Posted 2 years ago

Thank you for the great feedback! We are so glad we could get these to you.

Posted 2 years ago

“Great selection of hard to find items! Fast shipping. Love this site!”

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Posted 2 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 2 years ago

“Great quality product and fast delivery.”

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Posted 2 years ago

Thank you for the feedback we appreciate your business. See you soon!

Posted 2 years ago

“Order was easy, received product in timely manner. UPS dropped the box at my front door and broke two of the jars inside. FoodService refunded money immediately.”

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Posted 2 years ago

We appreciate the feedback! Thank you for letting us make this right for you.

Posted 2 years ago

“Quick service, item was as described. Great estimation of delivery time.”

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Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service! Hope to see you soon!

Posted 2 years ago

“Great product selection, service and speedy delivery.”

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Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service! Hope to see you soon!

Posted 2 years ago

“Pretty solid,”

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Posted 2 years ago

Thank you for the feedback we appreciate your business. See you soon!

Posted 2 years ago

“Leni Tan is amazing to work with. He is friendly, helpful, and very responsive”

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Posted 2 years ago

Thank you for the feedback. We are glad we could assist you!

Posted 2 years ago

“All of the people I spoke to were very polite and helpful in helping me to arrive at the correct item to purchase. Please pass along my gratitude to them and your company”

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Posted 2 years ago

We are thrilled to have you as part of the Food service direct family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

Posted 2 years ago

“We received our products through a freight carrier. The products were as described”

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Posted 2 years ago

Thank you for the great feedback! We are so happy we could get these to you! See you soon.

Posted 2 years ago

“Food Service Direct had everything I needed in stock for a catering event that I was doing. The items arrived on time and everyone loved the spaghetti and the sauce.”

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Posted 2 years ago

Thank you for the feedback! We are so glad we could get you the items you need.

Posted 2 years ago

“They are good for doing a comparative pricing. I found the 7th Generation hand soap here at a great price. It was very appreciated”

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Posted 2 years ago

Thank you for the feedback! We are so glad we could get you the items you need.

Posted 2 years ago

“Quick turnaround time & delivery of product! I would prefer the cases shrinkwrapped, but boxed works too!”

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Posted 2 years ago

Thank you for the great feedback! We are so glad we could get these to you.

Posted 2 years ago

“Totally enjoyed our order. Would definitely order again from this location.”

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Posted 2 years ago

Thank you for the feedback. We look forward to your continued business. See you soon!

Posted 2 years ago

“Product came securely packed.. thank you”

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Posted 2 years ago

Thank you for the feedback we appreciate your business. See you soon!

Posted 2 years ago

“I love these burgers. They are just the right size for me. Very juicy when heated in the microwave.”

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Posted 2 years ago

Thanks for the great feedback! We appreciate it. See you soon.

Posted 2 years ago

FoodServiceDirect.com is rated 4.4 based on 4,936 reviews