FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,936 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Food products is very good. High quality. Customer service is excellent.”

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Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service! Hope to see you soon!

Posted 2 years ago

“Excellent service!”

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Posted 2 years ago

Thank you for the feedback we appreciate your business!

Posted 2 years ago

“excellent service”

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Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service! Hope to see you soon!

Posted 2 years ago

“Super fast delivery, and the icing was just as I pictured. Will definitely be ordering from them again”

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Posted 2 years ago

Thank you for taking the time out of your day to leave us such wonderful feedback

Posted 2 years ago

“Only our second order but so happy with the shipping and communication. Fantastic customer service and price.”

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Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service! Hope to see you soon!

Posted 2 years ago

“Easy to place my order..Delivery time was good. Breakfast Burritos were very good!”

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Posted 2 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 2 years ago

“It was great and easy to order from”

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Posted 3 years ago

Thank you for the feedback we appreciate your business. See you soon!

Posted 2 years ago

“Food Service Direct had what I'd been looking for. for over a year! Was more costly than I'd hoped BUT they had it, so I gladly paid for it! Waited a month for it to arrive BUT AGAIN, was happy I'd found it.”

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Posted 3 years ago

Thank you for the feedback! We are so glad we are able to get you the item you were looking for. See you soon!

Posted 2 years ago

“The product arrived on time and properly frozen - just like we needed it! I was worried ordering something like this (frozen cinnamon rolls) through the mail, but it couldn't have gone any better. Will definitely use them again.”

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Posted 3 years ago

Thank you for the feedback. We look forward to your continued business. See you soon!

Posted 2 years ago

“It’s a great product and I’ll order again.”

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Posted 3 years ago

Thank you for the feedback. We look forward to your continued business. See you soon!

Posted 2 years ago

“I ordered a case of duck breasts from Food Service Direct and was very pleased with the quality of the product and the fast service. Thank you!!”

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Posted 3 years ago

You’re certainly welcome! We appreciate your business. See you soon!

Posted 3 years ago

“Great service”

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Posted 3 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service! Hope to see you soon!

Posted 3 years ago

“Thank you for your reliable delivery to a private home, needed for medication delivery.”

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Posted 3 years ago

Thank you for the feedback! We are so glad we could get you the items you need.

Posted 3 years ago

“So awesome that your delivery is so fast and comes very well packaged and insulated. I will for sure keep doing business with you! Thanks so much!”

FoodServiceDirect.com 5 star review on 11th January 2023

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Posted 3 years ago

Thank you for the feedback! We are thrilled to have you as part of the Food service direct family!

Posted 3 years ago

“I will probably be placing the same order soon because I love the product and I have been sharing with others to buy the same! hedy”

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Posted 3 years ago

Thank you for the feedback! We are so glad we could get you the items you need.

Posted 3 years ago

“The whole process (ordering and receiving) was great! Thank you!”

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Posted 3 years ago

You’re certainly welcome! We appreciate your business. See you soon!

Posted 3 years ago

“the ordering process was great I called my order in the lady on the phone was ver professional and very helpful and polite it was my first time ordering and she help me out a lot and the food was great”

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Posted 3 years ago

Thank you for the great feedback! We are glad we could be there for you. Hope to see you soon!

Posted 3 years ago

“My item arrived quickly. It was packaged very well and arrived intact with no problems.”

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Posted 3 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 3 years ago

“Great customer service and fast delivery!!”

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Posted 3 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service! Hope to see you soon!

Posted 3 years ago

“I have ordered from FoodSercice multiple times and the product, delivery time, and packaging 📦 are always of the highest quality. Thank You”

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Posted 3 years ago

You’re certainly welcome! We appreciate your business. See you soon!

Posted 3 years ago

FoodServiceDirect.com is rated 4.4 based on 4,936 reviews