FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,936 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service love this company”

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Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service! Hope to see you soon!

Posted 2 years ago

“I need to order more Brie; just wish the pricing was better…”

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Posted 2 years ago

Thank you for the feedback! We are so glad we could get you the items you need. While we strive to be as competitive as possible our prices are not always as low as grocery stores. Prices on temperature-sensitive items also factor in the price of extra packaging for the items. We have a wide variety of products to fit all budgets. Please feel free to reach out to our customer service team, we would be more than happy to help you find something within your budget.

Posted 2 years ago

“Totally enjoying those delicious apple cinnamon scones. Sharing them with family and friends as well.”

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Posted 2 years ago

Thank you for taking the time out of your day to leave us such wonderful feedback

Posted 2 years ago

“Excellent product, shipping was fast.”

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Posted 2 years ago

Thank you for the feedback we appreciate your business. See you soon!

Posted 2 years ago

“Taste just like Pizza Hut creamy Italian!!!”

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Posted 2 years ago

Thank you for the great feedback! We are so glad we could get these for you. See you soon.

Posted 2 years ago

“I received the package it was good it made it fresh”

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Posted 2 years ago

Thank you for taking the time out of your day to leave us such wonderful feedback

Posted 2 years ago

“These were absolutely a big hit! Our customers loved them. We deep fried them took less than a minute to brown and it was a GO!”

FoodServiceDirect.com 5 star review on 29th March 2023

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Posted 2 years ago

Thank you for such delicious feedback. We are so happy to get you the items that you need.

Posted 2 years ago

“everything i purchased was exceptional !!!!!! just wish we could purchase smaller amounts to try before buying larger quantity”

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Posted 2 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 2 years ago

“Great Service....Quick Shipping....You are the best!!!!!!!!!!”

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Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service! Hope to see you soon!

Posted 2 years ago

“The cheese was exactly what I was looking for”

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Posted 2 years ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 2 years ago

“Quick shipping, good price, well packed”

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Posted 2 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 2 years ago

“love it, i can stuff i cant find even on amazon”

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Posted 2 years ago

Thank you for the feedback! We are so glad we could get you the items you need.

Posted 2 years ago

“Product arrived promptly, packaged on dry ice correctly and arrived on time!”

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Posted 2 years ago

Thank you for the great feedback! We are so glad we could get these to you.

Posted 2 years ago

“Love FSD, they always have a great supply to choose from , speedy delivery and even help you find things you can not find in other places”

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Posted 2 years ago

Thank you for the feedback! We are thrilled to have you as part of the Food service direct family!

Posted 2 years ago

“love to get individual packets of honey mustard, from Marzetti in particular. they are great to travel with and take to restaurants.”

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Posted 2 years ago

Thank you for the great feedback! We are so happy we could get these for you! See you soon!

Posted 2 years ago

“Best online store for plant-based goodies! Unbelievably fast shipping. Amazing communication. We love FoodServiceDirect!!!”

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Posted 2 years ago

Thank you for the feedback! We are thrilled to have you as part of the Food service direct family!

Posted 2 years ago

“I LOVE ordering with FoodService, they always package well and items ship quickly- what else does one need?”

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Posted 2 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 2 years ago

“Food Service Direct has a great selection of items and it is exciting to find something I hadn't thought to order before. I really enjoy shopping here.”

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Posted 2 years ago

Thank you for the feedback! We are so glad we could get you the items you need.

Posted 2 years ago

“Received exactly what I ordered in a very timely manner! Will use them again!”

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Posted 2 years ago

Thank you for the feedback. We look forward to your continued business. See you soon!

Posted 2 years ago

“Love Direct Food Service it is the only place I can find this product....no stores seem to carry it any longer. Thanks Direct Food Service!!!”

Helpful Report

Posted 2 years ago

Thank you for the feedback! We are so glad we are able to get you the item you were looking for. See you soon!

Posted 2 years ago

FoodServiceDirect.com is rated 4.4 based on 4,936 reviews