FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,966 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service great prices!!”

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Posted 3 years ago

“I received just what I ordered right when it was expected. All went well”

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Posted 3 years ago

“Good service, good delivery”

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Posted 3 years ago

“Ordered 2 (3 pound) pails of Miyokos vegan salted butter and received 2 (38 ounce) pails.”

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Posted 3 years ago

“Great quality product! Delivered on time”

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Posted 3 years ago

“Don’t change a thing you have been great to do business with your on the right track! Please stay there!”

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Posted 3 years ago

“I ordered one product and got something completely different.”

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Posted 3 years ago

“Great customer service and timely delivery! I am a long time customer.. will always be. Thank you!!”

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Posted 3 years ago

“Couldn't taste a oyster, too much batter.”

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Posted 3 years ago

“Quick shipping, great price, good quality!”

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Posted 3 years ago

“Great prices. Great service. Great products. What more can I say!!!👍”

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Posted 3 years ago

“Excellent quality, fast delivery and super price !”

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Posted 3 years ago

“Service has been amazing! I can't find the Buffalo Ranch Chex Mix anywhere but here. They are amazing!”

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Posted 3 years ago

“Happy as always with product, service and delivery!”

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Posted 3 years ago

“Great company to do business with. Got what I wanted in record time at a good price.”

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Posted 3 years ago

“Food service direct is fantastic. Delivery is always on time.”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 3 years ago

“Very good”

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Posted 4 years ago

We appreciate your business and the great feedback!

Posted 3 years ago

“Order, 6 #10 cans of 6 in 1 ground tomato, was handled and delivered, quickly and as promised. My only complaint would be that, of the 6 cans, 3 had decent sized dents in the cans.”

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Posted 4 years ago

We hate to hear there was an issue with your order. It's important to us that your order is in great condition when delivered. Please shoot us over an email with the delivery details and we will do what we can to make this right for you.

Posted 4 years ago

“Great customer service! Delivered frozen .. great packaging! Will definitely be ordering again.”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“I am so pleased to have found Food Service Direct. Many of my family's favorites that are no longer easy to find in our small town are available through Food Service Direct.”

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Posted 4 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,966 reviews