FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,966 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Placing my order and delivery was all well and quick!”

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Posted 4 years ago

We are glad to hear your experience has been a great one! Thanks for the feedback!

Posted 4 years ago

“I'm very pleased with my recent purchase. The bars are very good, and arrived in very short time. Shipping was fast. Thank you, Shari”

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Posted 4 years ago

We are glad to hear your experience has been a great one! Thanks for the feedback!

Posted 4 years ago

“They have a great service. My order shipped out as expected and Cane in tune and packaged properly.”

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Posted 4 years ago

We are glad to hear your experience has been a great one! Thanks for the feedback!

Posted 4 years ago

“Awesome service very good timing for my order”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“I have ordered these chocolate covered peanuts from another vendor, but they were out of these. They were shipped with ice which kept them from melting. Then I came across FoodServiceDirect and ordered these Brach chocolate covered peanuts from them. I was so surprised when they arrived and were in a cooler with ice!! This was so wonderful and cool. Thank you so much.”

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Posted 4 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one :)

Posted 4 years ago

“Awesome! Dementia Delivery very fast?”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“Fantastic product, easy order, fast delivery!!!”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Needed cinnamon buns for a wedding. Worked out great. They were beautiful and a huge hit!! 24 rolls which I cut into 7 pieces, yielded 168 perfect buns!!”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“Great service and price”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“I love this store it's like buying in bulk food that's already pre-made”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“Very reliable and good quality”

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Posted 4 years ago

We appreciate your business and the great feedback!

Posted 4 years ago

“Excellent service. Reliable delivery.”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“Fast delivery and product looks great.”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Foods good Quality good”

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Posted 4 years ago

“Excellent service and products. I'm very happy with my purchases and will be back for more!”

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Posted 4 years ago

“I was very pleased. It was delivered in perfect condition.”

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Posted 4 years ago

We are glad to hear your experience has been a great one! Thanks for the feedback!

Posted 4 years ago

“Nice packages. Arrived in a timely manner and in good conditions.”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“I was able to order exactly what I wanted. It was shipped immediately... which involved staying cold over a dormant, non moving weekend... but I live in CO so that worked.”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“First, just the way it was package showed a well company. Second, the salami tastes is awesome.”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,966 reviews