FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,966 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great coffee”

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Posted 4 years ago

“From ordering to delivery, the process was excellent! I'll definitely order again!”

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Posted 4 years ago

“Perfect cod pieces, exactly what I hoped I’d receive. Will definitely order from you again.”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“I think the prices should come down some to match super market prices.”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“Excellent quality, quick shipping and good service.”

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Posted 4 years ago

We appreciate your business and the great feedback!

Posted 4 years ago

“Because we do need bulk items much as a family we try to find items here that are bulk while being serviceable in the home. Every time we order we get a great price and exactly what’s need, and look often a he great sales and specials. Plus , we have always gotten wonderful customer service which is very important to us. Try shopping here, it’s a win win for us.”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“Excellent and prompt service and delivery!”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“The Triscuits were delivered on time and were a big hit thank you”

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Posted 4 years ago

You’re certainly welcome! We appreciate your business!

Posted 4 years ago

“Perfect! Could not find item in local stores! Easy to order, very fast shipping, & would not hesitate to order from them again!”

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Posted 4 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 4 years ago

“Good service. Fast delivery”

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Posted 4 years ago

We are glad to hear your experience has been a great one! Thanks for the feedback!

Posted 4 years ago

“Very happy with this company. I am not a business owner, so my purchases are for personal use. Only twice have I been unhappy with the condition of the product at arrival. FoodServiceDirect satisfactorily took care of both issues in a professional and timely manner.”

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Posted 4 years ago

Thank you for your feedback. We are happy that we could resolve this issue for you.

Posted 4 years ago

“Love their products, especially the Tazo Chai concentrate DECAF! FSD is the only place I can find it reasonably priced. LOVE the FAST delivery!”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Amazing product, fast shipping, packaged really well.. I would highly recommend.”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“Had what I wanted and speedy free delivery !”

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Posted 4 years ago

“Great product, shipping is expensive but worth it if you get your product on time and not damaged.”

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Posted 4 years ago

We appreciate your business and the great feedback!

Posted 4 years ago

“Great communication to provide status of order. Ordering on the website was simple.”

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Posted 4 years ago

We appreciate your business and the great feedback!

Posted 4 years ago

“Great service! So happy to have found this company !”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“Best price in the market. For those who like the chai latte, it’s the best.”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Had what I was looking for, delivered on day stated, when you can't find it local, they will probably have it, product was superior👍”

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Posted 4 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 4 years ago

“Great price and shipping was fast”

Helpful Report

Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,966 reviews