FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,936 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, decent prices, quick delivery. Love the chicken crispitos!!”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“Customer service was prompt and helpful. Product delivered as promised. Overall, I was impressed their services.”

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Posted 1 year ago

Thank you for the great review! We are glad we could be there for you. See you again soon!

Posted 1 year ago

“Absolutely love Food Service Direct's reliability, selection, and customer service. Orders are always processed on time, packaged with great care, and shipped fast! Beyond impressed.”

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Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“Easy to use website. Great prices. Food Service Direct always has the Maxwell House International Cappuccino I enjoy and ship it to me quickly. Excellent service.”

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Posted 1 year ago

Thank you for the great feedback! We are so glad we could get these to you. See you again soon!

Posted 1 year ago

“I was very please with Food Service Direct. I ordered salad dressing and when I received it, the expiration date had been removed due to the tape that was on it. I contacted the customer service and provided them the order information they needed. They responded very quickly and were very thorough. I'm loving my creamy italian dressing that I used to have at Pizza Hut until they discontinued the salad bars in my state. Happy customer! 5 Stars!”

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Posted 1 year ago

Thank you for the great feedback! We are glad we could be there for you. See you again soon!

Posted 1 year ago

“service was fast and my order arrived damage free”

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Posted 1 year ago

Thank you for the review! We're glad your order arrived safely. We hope to serve you again soon!

Posted 1 year ago

“Great customer service.”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“FoodServiceDirect never disappoints. Always on time, prodcuts arrive in perfect condition .”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“Cannot get American hot pepper cheese in this area. Was really happy to find food service direct. They ship it in a styrofoam container with plenty of ice. have ordered it twice and will order more in the future”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 1 year ago

“Prompt service, easy to order. Love Fleischmanns margarine for making chocolate chip cookies and it is not available in any of our grocery stores locally.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 1 year ago

“Thank you for offering this service on line. This product is a must have staple in our house and I havebeen able to find them anywhere for 6+ months.”

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Posted 1 year ago

Thank you for the feedback! We are so happy we are able to get you these items. We really do appreciate your business.

Posted 1 year ago

“First time ordering, but I'm glad you have delivery. I will be ordering more to restalk my freezers. Thank you.”

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Posted 1 year ago

Thank you for the feedback. We look forward to your continued business. See you soon!

Posted 1 year ago

“Always prompt. Great product.”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“Good deal on quality Butter!!”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“I was very pleased Food Service Direct had what I was looking for. I haven't been able to find this product in my area.I have reordered the item a few times. Each time the delivery was great. The product is a refridgerated item and it arrived nice and cold in a sturdy cooler. I will definitely buy from Food Service Direct again.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 1 year ago

“Delivery was prompt and well packaged. Product is a good quality and taste delicious.”

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Posted 1 year ago

Thank you for the review! We're glad your order arrived safely. We hope to serve you again soon!

Posted 1 year ago

“Quality item, shipped quickly!”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“Excellent product. We love the mini crab cakes. The were delivered very fast and packed with care.”

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Posted 1 year ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 1 year ago

“Easy process to order”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“We are so happy to have received our 3 gallon bucket of ACAI packed perfectly frozen!”

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Posted 1 year ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 1 year ago

FoodServiceDirect.com is rated 4.4 based on 4,936 reviews