FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,936 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order arrived in a timely manner. Even in over a hundred degree weather, everything was still frozen solid and could have easily gone hours longer if needed.”

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Posted 1 year ago

Thank you so much for your fantastic 5-star rating of FoodServiceDirect.com! We truly appreciate your support and are thrilled to hear that your order arrived in a timely manner. We understand that the weather conditions can be challenging, especially in over a hundred-degree weather, so we are delighted that everything was still frozen solid upon delivery. Your satisfaction is our top priority, and we are committed to ensuring that your experience with us is exceptional.

Posted 1 year ago

“Outstanding delivery”

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Posted 1 year ago

Thank you so much for your glowing 5-star rating and your kind words about FoodServiceDirect.com! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 year ago

“Good service, good quality”

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Posted 1 year ago

Thank you so much for your delightful 5-star rating of FoodServiceDirect.com! We truly appreciate your kind words and are thrilled to hear that you found our service and product quality to be exceptional.

Posted 1 year ago

“Very simple or order Saved money Delivered on time”

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Posted 1 year ago

We greatly appreciate your feedback and are thrilled to hear that our online ordering process was very simple for you. Our aim is to provide a user-friendly platform that ensures our valued customers can effortlessly place their orders.

Posted 1 year ago

“Great folks! Work hard to resolve any issues and they are true to their word. Thank you for providing great products and service!”

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Posted 1 year ago

It's wonderful to hear that our team worked hard to resolve any issues you may have had, and we're thrilled that we were able to meet your expectations. We take pride in being true to our word and providing excellent products and services.

Posted 1 year ago

Author didn't leave any comments.

Helpful Report

Posted 1 year ago

We're thrilled to hear that you had a great experience with FoodServiceDirect.com. Your support and positive feedback mean a lot to us. We strive to provide excellent service and top-notch products, so it's delightful to know that we met your expectations.

Posted 1 year ago

“Shipping is always fast and the acai base is the best I’ve found. Highly recommend!”

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Posted 1 year ago

Thank you so much for your fantastic 5-star rating of FoodServiceDirect.com! We are thrilled to hear that you had a positive experience with us, and we truly appreciate your support. We're glad to know that you found our shipping to be fast and that our acai base has met your expectations. We take great pride in offering top-quality products, and your satisfaction means the world to us.

Posted 1 year ago

“I love purchasing the acai from here. It always arrive on time and is consistently delicious.”

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Posted 1 year ago

Thank you so much for your fantastic 5-star rating of FoodServiceDirect.com! We are truly grateful for your support and loyalty. We are delighted to hear that you love purchasing the acai from us and that it always arrives on time. Our team takes great pride in ensuring timely deliveries of consistently delicious products, and your satisfaction means the world to us. you for many years to come!

Posted 1 year ago

“Excellent! Everything was packed very diligently, lots of dry ice, gyro meat was completely frozen when it got to me. Meat is delicious.”

Helpful Report

Posted 1 year ago

Thank you so much for giving FoodServiceDirect.com a fantastic 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with us. We take pride in ensuring that every order is carefully packed and that our customers receive their products in the best condition possible. Your kind words about the diligent packaging and the abundance of dry ice are greatly appreciated. It is wonderful to know that the gyro meat arrived completely frozen and ready to be enjoyed.

Posted 1 year ago

“FoodServiceDirect always makes sure your items are well packaged and arrive frozen when needed. Excellent customer service!”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating of FoodServiceDirect.com! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with us. At FoodServiceDirect, we always strive to ensure that your items are carefully packaged and arrive frozen when needed. Your satisfaction is our top priority, and providing excellent customer service is something we take great pride in.

Posted 1 year ago

“On time and good”

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Posted 1 year ago

Thank you so much for taking the time to rate FoodServiceDirect.com with 5 stars! We highly appreciate your support and are thrilled to hear that you had a positive experience. We work diligently to ensure that your orders are delivered promptly and that the food quality meets your expectations.

Posted 1 year ago

“Everyone there was wonderful, the quality was superb. The whole experience was amazing. I will be doing business with them for a long time.”

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Posted 1 year ago

We are delighted to know that you found the quality of our products to be superb and that the whole experience was amazing for you. Rest assured, we will always strive to provide you with the same level of excellence in all your future interactions with us.

Posted 1 year ago

“This company is great, the whole process has been very easy and convenient. Life long customer.”

Helpful Report

Posted 1 year ago

We're glad to know that you found our company great and that the entire process was easy and convenient for you. We strive to provide a hassle-free and enjoyable shopping experience for all our customers, and it's incredibly rewarding to hear that we have succeeded in doing so. We are truly grateful for your support and we value you as a customer. Rest assured, we will continue to work hard to meet and exceed your expectations, ensuring you remain a lifelong customer.

Posted 1 year ago

“Always good product.”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“Bought sausage on a stick. Delicious , thank you.”

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Posted 1 year ago

Thank you so much for the glowing 5-star rating of FoodServiceDirect.com! We appreciate your feedback and are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we are committed to providing you with delicious and high-quality products. We hope to serve you again soon!

Posted 1 year ago

“Great service, and quick deliveries all the time!”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“Items arrived on time and as described. I will use them again!”

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Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“Best to find your food and supply needs!”

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Posted 1 year ago

Thank you for the feedback! We are so happy we are able to get you these items. We really do appreciate your business.

Posted 1 year ago

“The Acai packets are phenomenal! Delivery was very professional, especially considering that the Acai was frozen.”

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Posted 1 year ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 1 year ago

“This is the second time your food service has helped me. Destiny helped me with information regarding another product I could not find at any local grocery store. She followed through in finding out the product I wanted was no longer being made by General Mills. Destiny called me by phone to tell me the news and saved me much time and energy trying to locate a discontinued product. Thank you once again, Destiny. You are the best! Gloria”

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Posted 1 year ago

We are thrilled to have you as part of the Food service direct family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

Posted 1 year ago

FoodServiceDirect.com is rated 4.4 based on 4,936 reviews