FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,936 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and quick service. Ordered a products I can no longer get in the grocery store. Don't like paying the extra that it costs to go this direction, but I don't make a habit of it, just once in a while.”

Helpful Report

Posted 1 year ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 1 year ago

“Great Product and Great Packaging/Delivery”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“Very satisfied and will continue to order.”

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Posted 1 year ago

You’re certainly welcome! It was our pleasure serving you. Hope to see you again soon!

Posted 1 year ago

“FSD has been THE ONLY distributor carrying the product we've searched for for literaly years. Why I wish I could buy it in single gallons I'm just thrilled we can get it buy the 4 gallon case. Other family members that found out that we'd found this particular cream garlic dressing ALL CAME CLAMERING TOO US so we shared the 3 gallons we still had. As soon as we needed more THEY ALL ASKED FOR MORE as well. FSD is, as my granddaughter used to say, ARE THE BOMB!!! We highly recommend FSD FOR THOSE HARD TO FIND RESTRAUNT FOODS YOU LOVE. Thanks Much FSD, Deacon Dave Brezinski”

Helpful Report

Posted 1 year ago

We are thrilled to have you as part of the Food service direct family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

Posted 1 year ago

“fast service great price quality products”

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Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“Delivered quick and in great packaging, burritos were frozen and taste delicious after cooking.”

Helpful Report

Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly and in perfect condition. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“Foodserevicedirect.com is always a great pleasure to work with. Very pleasant customer service, very professional, very helpful. Thank you.”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“Very happy with the black bean soup and we received it quickly! The only thing it was as pricey”

Helpful Report

Posted 1 year ago

Thank you for the great feedback! We are so glad we could get these for you.See you again soon!

Posted 1 year ago

“Excellent Food and service! My order was on time and fast!! I would recommend ordering from Food Service!! Thank you..”

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Posted 1 year ago

Thank you so much for the recommendation! We appreciate your business. See you again soon!

Posted 1 year ago

“Enjoy doing business. See you soon.”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“At my restaurant in Michigan I had a gyro that came in strip form that was much thicker and better taste than I received Maybe my fault, not particularly excellent in quality, but service was great. I hope to find it again somewhere because this is just too thin and must use many more strips for my gyro sandwiches and dinners. Customers think it's OK. In Michigan I had customers that had been to Greece comment that my gyros were better than in Greece.....”

Helpful Report

Posted 1 year ago

Thank you for the feedback. Please reach out to our customer service team we would love to further assist you.

Posted 1 year ago

“I got the item I wanted in reasonable time. My only complaint would be the styrofoam packaging and ice packs. Hope someone creates something more ecological in the near future”

Helpful Report

Posted 1 year ago

Hello, Thank you for the review. We appreciate your commitment to eco-friendliness. Our packaging is designed to be biodegradable and recyclable.. If you have specific questions or would like assistance finding a recycling facility near you, our customer service team would be more than happy to help

Posted 1 year ago

“Easy to use. Great service, quick shipping.”

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Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“Good prices, quality products and fast shipping, Thank you food service direct.”

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Posted 1 year ago

You’re certainly welcome! We are so glad we could get you the items you need. Hope to see you again soon.

Posted 1 year ago

“Excellent food nutritious and low in sodium and taste great . Will buy more when needed.👍👍👍”

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Posted 1 year ago

Thank you for the great feedback! We are so glad we could get these for you.See you again soon!

Posted 1 year ago

“Puff pastry sheets arrived safely and still very much frozen. I like that the insulated container is bio-degradable.”

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Posted 1 year ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 1 year ago

“Great service. Fast delivery. Happy customer. Will order again.”

Helpful Report

Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“I recently ordered a case of chicken cordon bleu to be shipped to my son (who lives on the other side of the U.S. from where I live). Delivery was timely and my son raved about the chicken cordon bleu and how good it is. I searched high and low on the internet looking for a case of this product, and was happy to finally find Food Service Direct!”

Helpful Report

Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly and in perfect condition. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“We love the Italian dressing. It does taste just like Pizza Hut . Package arrive in good shape but my daughter ordered the same thing and the container lid came off in shipping.”

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Posted 1 year ago

Thank you for the feedback. If there ever is an issue with your order please feel free to reach out to our customer service team anytime we would be happy to help.

Posted 1 year ago

“I bought a couple of cases of a product that I used to buy through a different supplier. At first I was annoyed because I’d never heard of Food Service Direct. However I was happy to find that the prices were comparable and the free and fast shipping was even better than my first supplier.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 1 year ago

FoodServiceDirect.com is rated 4.4 based on 4,936 reviews