FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,936 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am grateful that I found your service for an item I have difficulty finding in the area of MT. I love dairy free Dairy Whip almond. I have used it for years and struggled to locate it by our MT home. I ordered 12 cans and then I noticed you had Dairy Free coconut whip cream, I ordered 12 of those. Service was easy, quick and arrived cold. I will definitely order again and check out other items you carry.”

Helpful Report

Posted 1 year ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 1 year ago

“Very good service good selection”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“Excellent service delivered quick, have used a few times now and about to place another order for the original Pizza Logs. And need to mention as well the packing on frozen good is amazing. always delivered frozen as expected.”

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Posted 1 year ago

We're grateful for your comment and appreciate your trust in our brand. We'll continue to work hard to make sure that you always have a positive experience with us

Posted 1 year ago

“Très bon service.”

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Posted 1 year ago

Thank you for the feedback we appreciate your business. See you again soon!

Posted 1 year ago

“Great purchase”

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Posted 1 year ago

Thank you for the feedback. We really do appreciate your business. See you again soon!

Posted 1 year ago

“Wonderful service. Arrived quick and frozen.”

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Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly and safely. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“The website is user-friendly and features a wide selection of excellent products. I chose the Fiesta Pizzas to add a nostalgic touch to my event, and I was impressed by the prompt delivery and secure packaging. Unlike experiences with other companies, FoodServiceDirect exceeded my expectations. I highly recommend their services.”

Helpful Report

Posted 1 year ago

We're grateful for your comment and appreciate your trust in our brand. We'll continue to work hard to make sure that you always have a positive experience with us

Posted 1 year ago

“Happy with the service I was provided hope to do more in the future. Thank you”

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Posted 1 year ago

Thank you for the feedback! It was our pleasure serving you. Hope to see you again soon!

Posted 1 year ago

“Great service! Product came on time and in good shape.”

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Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly and safely. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“I ordered the Acai in bulk and served it at a party. It was wonderful. Came frozen which I was concerned about, and enjoyed by all. Communication with staff was excellent and answered all my concerns and questions. Will buy again!”

Helpful Report

Posted 1 year ago

We're grateful for your comment and appreciate your trust in our brand. We'll continue to work hard to make sure that you always have a positive experience with us

Posted 1 year ago

“I appreciate the availability at Food Service that I couldn’t find anywhere else. I love my coconut snack and was afraid I’d never find it again. Thank you Food Services!!”

Helpful Report

Posted 1 year ago

Thank you for the awesome feedback. We are so glad we could get you the items you need. Hope to see you again soon.

Posted 1 year ago

“Shipped quickly as exactly as described! Great pricing as well.”

Helpful Report

Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly and safely. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“Just discovered you guys online, plan to purchase more in future”

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Posted 1 year ago

You’re certainly welcome! We are so glad we could get you the items you need. Hope to see you again soon.

Posted 1 year ago

“Fast delivery and in great condition.”

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Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly and safely. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“Outstanding service, quick delivery, perfect packaging. Top quality product”

Helpful Report

Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly and safely. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“My fav lil add in to my Chai Latte every morning”

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Posted 1 year ago

Thank you for the great feedback! We are so glad we could get these for you.See you again soon!

Posted 1 year ago

“Fast shipping, great price, frozen pack was very well packed.”

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Posted 1 year ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 1 year ago

“I am so happy I found this website. You carry a food item I can no longer find locally..I have just received part of my 3rd order and couldn't be more pleased...love my products...fast delivery...impeccable packaging...even in very hot weather my food item arrived frozen and intact. Kudos to the entire team! Will definitely continue ordering and share my good fortune with friends. BTW, my husband is enjoying the Spunkmeyer chocolate chip cookies!!”

Helpful Report

Posted 1 year ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 1 year ago

“I never have a problem when ordering from Food Service Direct. They never make it complicated. Always Great full.”

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Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“There seems to be a shortage of salsa in my area, and we were lucky enough to find it offered here at FoodServiceDirect.com. Ordering was easy and shipment was right on time. We're so thankful we could find it here!”

Helpful Report

Posted 1 year ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area! Hope to see you again soon.

Posted 1 year ago

FoodServiceDirect.com is rated 4.4 based on 4,936 reviews