FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,936 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I AM IN LOVE THANKS VERY MUCH. I GOT A CASE OF CHICKEN WINGS AND I AM VERY HAPPY.”

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Posted 1 year ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 1 year ago

“Fast shipping, product arrived preserved and it exactly what I ordered”

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Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly and in perfect condition. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“I was pleased with the timely delivery of my order and very impressed with the packaging. I will absolutely order from FoodServiceDirect again!”

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Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly. Hope to see you again!

Posted 1 year ago

“We get our dough for our wood fired pizza food truck from FSD. They have taken care of issues when they arrise. We enjoy doing business with FSD”

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Posted 1 year ago

We appreciate the feedback! Thank you for letting us make this right for you. See you again soon!

Posted 1 year ago

“Easy ordering, free shipping, quick delivery.”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“Packaged well and frozen good”

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Posted 1 year ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 1 year ago

“Its been great this was the 8th time I ordered from them and I have always been pleased with this service. Even when shipping was a problem , they helped me out. Will continue to order from them. My son has been going to school for 6 years to become a a MD, and he loves only cheese and sausage by Jacks . So for a treat I send him a case to get him through hard times. This company has always come through for me. He is now a MD, and I will continue to use them. They are fast , and on time . Never and problems . Thank You for being their for me and him 🥰”

Helpful Report

Posted 1 year ago

We're grateful for your comment and appreciate your trust in our brand. We'll continue to work hard to make sure that you always have a positive experience with us

Posted 1 year ago

“I bought something caled magic cups from this company. This food has to be packed in dry ice in order to ship. It was ordered and shipped and recieved within 5 days which I thought was a very reasonable time. These magic cups are icecream like or could be eaten as pudding. These went out to a friend who has cancer. The magic cups are something like ensure with proteins and vitamens. They are the only thing my friend can eat and has given him extra days of lucidity. I found out from a friend who's husband had cancer and upon receiving these pumped hin up for some quality days that he wouldn't have had otherwise. I bought these also in the past for my brother and it got him out of hospice for a couple of weeks. l felt that lfoodSeviceDlirect prices were reasonable and deliveries were punctual A plus for this Company.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“Very good product and fast shipping.”

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Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly. Hope to see you again!

Posted 1 year ago

“I have received excellent service with all of my orders, Thank you!”

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Posted 1 year ago

We're grateful for your comment and appreciate your trust in our brand. We'll continue to work hard to make sure that you always have a positive experience with us

Posted 1 year ago

“Fast delivery, item was as expected.”

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Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly. Hope to see you again!

Posted 1 year ago

“Love the gluten free buns. The only ones my grandson will eat, has made being gluten allergy so much easier, now he can enjoy a burger. Thank you .”

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Posted 1 year ago

You’re certainly welcome! We are so glad we could get you the items you need. Hope to see you again soon.

Posted 1 year ago

“I order a food regularily that is not available in my area. The process is easy, the frozen food ships quickly and is very very well packaged and still frozen upon arrival. Emails kep you informed of exact delivery.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 1 year ago

“Definitely had what we wanted and will be getting future orders for sure.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“Was pleased to find the mini ryes and pumpernickle since it has been discontinued by Pepperidge Farm. The pumpernickle was fine and deli quality. Made great appetizers for recent party of family and friends... the price is very reasonable also.can't go wrong here.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 1 year ago

“Always excellent service”

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Posted 1 year ago

We're grateful for your comment and appreciate your trust in our brand. We'll continue to work hard to make sure that you always have a positive experience with us

Posted 1 year ago

“Food service direct has all that I need and has the best service and prices by far. I will definitely continue to do business with them.”

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Posted 1 year ago

Thank you for the feedback! We are so happy we are able to get you the items that you need. We really do appreciate your business.

Posted 1 year ago

“Fast, efficient, and my child got her favorite restaurant chicken sausage in wonderful condition. I’m very impressed!”

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Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly and in perfect condition. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“They have products no one else carries an decent price”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 1 year ago

“Great service fast shipping!”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

FoodServiceDirect.com is rated 4.4 based on 4,936 reviews