FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.41

4.4 Rating 4,697 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 8th April 2025

FoodServiceDirect.com 5 star review on 4th January 2025

Rebecca Hines

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and product as always!”

Helpful Report

Posted 2 months ago

Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!

Posted 2 months ago

“Great Service! We appreciate the prompt delivery!”

Helpful Report

Posted 2 months ago

Thank you for your kind words! We are thrilled to hear that your order arrived safely. We look forward to serving you again soon!

Posted 2 months ago

“The items ordered were a fair price and arrived when expected. I will contunue to choose FSD for these products.”

Helpful Report

Posted 2 months ago

Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!

Posted 2 months ago

“The order arrived within a week's time, and the order was complete. I couldn't find this Crysral flight product anywhere else, and am very appreciative”

Helpful Report

Posted 2 months ago

Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon!

Posted 2 months ago

“FSD makes the shopping process smooth and shipping is quick. Saved me hours.”

Helpful Report

Posted 2 months ago

Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!

Posted 2 months ago

“I have to tell you. I'm a 71 year old widower. I have tried several frozen sandwiches. They ALL turn into cement when they exit the microwave. Fast bites come out perfectly eatable. They taste great & the buns are still soft & tasty. I'm so glad I found these. Thank you Lauren Ford”

Helpful Report

Posted 2 months ago

You are very welcome and thank you for your review! It was a pleasure serving you, and we hope to see you again soon.

Posted 2 months ago

“The care that was taken to protect my product was phenomenal! I would use FoodServiceDirect again!!”

Helpful Report

Posted 2 months ago

Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again!

Posted 2 months ago

“I looked everywhere for a wild organic blueberries. Found food service, direct.com online, and I was totally happy. They go to a great deal at packaging. I'm getting the product to you in order. Thank you all so much. You made me as happy as a hog in mud. Much gratitude Blueberry Budd”

Helpful Report

Posted 2 months ago

Thank you for your review and you are very welcome! We are delighted to hear you are happy with our products and service. We are happy you found us and hope to see you on foodservicedirect.com again soon!

Posted 2 months ago

“ce produit est absolument de tres bonne qualité, mais les frais de transport sont aussi elevés que le produit, j aimerais connaitre un epicerie locale qui vend ce produit, est -ce possible region de Thetford mines Qc”

Helpful Report

Posted 2 months ago

Nous vous remercions pour votre commentaire ! Nous travaillons avec notre transporteur pour réduire nos frais d'expédition. Appelez notre équipe au 855-705-0755 pour en savoir plus sur les points de vente locaux qui vendent ce produit !

Posted 2 months ago

“The scones are the best that I ever had. I only purchase them from here. Great service and fast shipping. I highly recommend them.”

Helpful Report

Posted 2 months ago

Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon!

Posted 2 months ago

“I love there service”

Helpful Report

Posted 2 months ago

Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!

Posted 2 months ago

“It was easy to make my order and got it sooner than I expected.”

Helpful Report

Posted 2 months ago

Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!

Posted 2 months ago

“Excellent product, service and delivery.”

Helpful Report

Posted 2 months ago

Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!

Posted 2 months ago

“Quick shipping, well-boxed, fresh product.”

Helpful Report

Posted 2 months ago

Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!

Posted 2 months ago

“Happy with my experiences with FoodServiceDirect. On this last shipment, I was disappointed that the expiration date on my Parkay Tub Spread was only 4 months out, as I will use it much longer than that. First time that has happened.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We sincerely apologize for any disappointment surrounding the expiration date. We guarantee at least two weeks remaining before the best-by date. We appreciate your feedback and apologize for the inconvenience.

Posted 2 months ago

“I like this product very much. Easy delivery.”

Helpful Report

Posted 2 months ago

Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!

Posted 2 months ago

“Everything was well packed and delivered promptly”

Helpful Report

Posted 2 months ago

Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again!

Posted 2 months ago

“Fast service. Product was as advertised. Will definitely order again.”

Helpful Report

Posted 2 months ago

Thank you for the amazing feedback! We are so glad to hear your experience was a great one. Hope to see you again soon!

Posted 2 months ago

“So happy that I ordered, 😊”

Helpful Report

Posted 2 months ago

Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!

Posted 2 months ago

“Great Quality. Fast Shipping. Good Price. Excellent transaction.”

Helpful Report

Posted 2 months ago

Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!

Posted 2 months ago

FoodServiceDirect.com is rated 4.4 based on 4,697 reviews