FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.41

4.4 Rating 4,969 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,969 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy, Accurate, Great Follow-up”

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Posted 4 years ago

“I very much appreciate the contact that I received via email on the status of my order that is a a big deal to me and your prices are great your shipping is quick”

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Posted 4 years ago

“Delivery service and customer service is wonderful.”

FoodServiceDirect.com 5 star review on 28th March 2021

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Posted 4 years ago

“Everything got here as I want it. Good service.”

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Posted 4 years ago

“Fair prices and Speedy delivery”

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Posted 4 years ago

“The service is really great. I really appreciate it when there is free shipping”

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Posted 4 years ago

“There was a mixup with my order and Justin fixed it right away. I received excellent customer service!! Thank you.”

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Posted 4 years ago

“Items were shipped and delivered quickly. Thank you!”

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Posted 4 years ago

“I placed my order on 2/19/21 for tofurkey roasts on clearance - did not realize that the product was already expired - the expiration date was 2/10/21.”

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Posted 4 years ago

“I used to be able to get the move over butter from Wal-Mart but it was discontinued. I looked on this site for it a couple months ago and the price was $26.95 and then when i bought it, it was $43.95. I am a huge fan of this product. I love it. Was very disappointed I could no longer get it from Wal-Mart. I would love to keep buying it but I can't afford that price. I did get great service from you with easy order placement and fast delivery. Thank you.”

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Posted 4 years ago

“Order response and shipping is excellent and the customer service is outstanding. Will continue to use Food Service Direct and would recommend to anyone searching for a source of quality food.”

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Posted 4 years ago

“Quality of service was good with ample updates and prompt delivery”

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Posted 4 years ago

“This is the best place to do your shopping. I love shopping here because you get the best of chicken, breakfast sausage, biscuits, etc, almost anything you need.”

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Posted 4 years ago

“Love your services easy to select your items. When they arrived the package is in good condition. Thank you I a happy customer.”

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Posted 4 years ago

“Quick service. Excellent packaging. Quick delivery. Will shop again!”

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Posted 4 years ago

“Order was very easy to put in. I tried to use a code for no shipping costs that I actually wasn't supposed to receive. However, after I contacted them they gave me a different one which I appreciated. Even though my order was not shipped all together, I received numerous updates. Excellent service”

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Posted 4 years ago

“This is a great source to shop for all of your favorite middle school foods. They also have a various selections of meatless items I can’t wait to order. Shipping is easy and fast; and it’s worth every penny.”

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Posted 4 years ago

“Fast easy to order”

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Posted 4 years ago

“Thank you for the prompt delivery of this perishable item. All the dry ice packing was in great condition. We are enjoying this product much.”

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Posted 4 years ago

“Everything went well except you didn’t have Tempico Apple Furit Punch,But I will Order Again.”

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Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,969 reviews