FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.41

4.4 Rating 4,969 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,969 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website, service, and shipping was all great, however, 50% of the Lemon Crisps were broken and I could use them for my Horderves/Appetizers. It is a problem with the packaging from 34 Degrees. They need to go back to the old packaging. It was a bummer needless to say. 34 Degrees Sweet Lemon Crisps, 4 Ounce Bag -- 12 per case $46.95 USD 1 $46.95 USD”

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Posted 4 years ago

“Very good service!! Thank you.”

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Posted 4 years ago

“You guys are great! I go online, easy to order and I’m done, it’s super easy!”

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Posted 4 years ago

“Delivered on time, good quality”

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Posted 4 years ago

“Great service and delivery”

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Posted 4 years ago

“Easy to use website, great price, delivery was slow though.”

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Posted 4 years ago

“Contents thawed , all the ice melted . 32 of the 48 pretzels were open . Do I dare eat them ? Your delivery service really leaves a lot to be desired .”

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Posted 4 years ago

“Very satisfied with the product and the quick response on shipping. Very pleased with FSD. Will highly recommend it to everyone.”

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Posted 4 years ago

“Greater product, speedy delivery.”

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Posted 4 years ago

“Great Job! Food was delivered dry ice had melted. Food was immediately replaced free of charge. Good customer service! Very helpful!”

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Posted 4 years ago

“Ordered products and received a month later. Don’t let a customer place an order if the product isn’t in stock.”

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Posted 4 years ago

“Love the variety! Helps when you don't have enough time! But sadley most of my cookies arrived thawed and warm. Transit was too long. And some items are a bit above my price range.”

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Posted 4 years ago

“Quick shipping, great prices”

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Posted 4 years ago

“Exactly what I needed and a great price👍🏻”

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Posted 4 years ago

“Very good and fast service and delivery, very good product we are extremely pleased”

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Posted 4 years ago

“My kid’s loves these pancakes 🥞 Came quickly too.”

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Posted 4 years ago

“Wonderful combination of top notch ingredients.”

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Posted 4 years ago

“Fast and easy..Couldn't have asked for a better experience”

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Posted 4 years ago

“You have all products I wasn't able to buy anywhere else!”

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Posted 4 years ago

“Excellent products with Super Fast Shipping!! A++++”

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Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,969 reviews