FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.41

4.4 Rating 4,969 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,969 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Things need to be shipped sooner. My stuff still isnt shipped. I have no idea when I will get it. And charge the account when it is bought. But other than that, it was pretty good.”

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Posted 4 years ago

“Great products great prices and fast shipping what more can you ask for?”

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Posted 4 years ago

“During this time of "pandemic-related shortages", FoodServiceDirect seems to be one of the fastest, easiest, cost-effective means of ordering specific foods.”

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Posted 4 years ago

“Outstanding service and excellent food products.”

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Posted 4 years ago

“Great selection, prompt shipping, good quality, friendly service. I can't complain. :)”

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Posted 4 years ago

“FoodServicDirect makes it easy to shop for quality food and supplies sent to our home. It allows us access to the items we enjoy without running all over town and only having limited quantities in stock.”

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Posted 4 years ago

“I received my delivery yesterday and had tested the first bag of the fish, I was very impressed and amazed how great is the texture. Delicious is the word to describe it. Thank you.”

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Posted 4 years ago

“Omg literally opened the bag and felt like I was in my elementary school cafeteria. Brought back so many memories. Delicious! Already ordered my second box 🤤🤤”

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Posted 4 years ago

“We ordered 30 LBs of temple meat. It came in one large frozen chunk. I'm going to have to cut it wat saw to portions for a meal. Can we order it with meal portions?”

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Posted 4 years ago

“Very quick with delivery and food is Awesome”

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Posted 4 years ago

“Placed my order 2/5/21 Friday. Food Service Direct offered free shipping 2/6/21. See any pr incentive?”

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Posted 4 years ago

“Very expensive, but if you need it, you can get it. Example, a case of egg whites @ Samsclub is just under $10, with FoodServiceDirect it is $31.95 not including the shipping. Over 3x!”

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Posted 4 years ago

“everything arrives nicely frozen and customer service,hard to beat an excellent place to buy from,thanks for all the organic choices”

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Posted 4 years ago

“decent service but way over priced.”

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Posted 4 years ago

“FoodServiceDirect is a fantastic company! Reliable and efficient. Products arrives on-time and well packaged!”

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Posted 4 years ago

“I was very impressed with how quickly my order arrived and how carefully it was packed. Then, free shipping!! Will never again order this from Amazon!!”

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Posted 4 years ago

“Easy to order and no charge shipping, how can you go wrong.”

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Posted 4 years ago

“I got my order super quick and packaged perfectly.”

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Posted 4 years ago

“Great service great price and on time and arrived in frozen shape as was supposed too.geat customer service quick response to questions.couldnt be happier.will use company and defently.buy again thanks.”

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Posted 4 years ago

“Great products and service, thank you”

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Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,969 reviews