The Fresh Chile Company Reviews

Name: The Fresh Chile Company
Address: 320 E. Wyatt Dr. STE C, Las Cruces
Rating: 4.84

4.8 Rating 5,512 Reviews

96 %

of reviewers recommend The Fresh Chile Company

Visit Website

Phone:

5758008284

Email:

service@freshchileco.com

Location:

320 E. Wyatt Dr. STE C
Las Cruces
88001

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The Fresh Chile Company 5 star review on 22nd April 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Chile. Is tasty but too costly compared to Pace we enjoyed the product But the delivery was too long and costly. Will not be reordering”

Helpful Report

Posted 4 years ago

Hi, David, While there are other products on the market, ours is uniquely made without capsaicin or preservatives. Additionally, we use only the freshest ingredients, primarily red and green chile from Hatch, New Mexico – the chile capital of the world! This creates a quality and flavor like none other. Warmly, The Fresh Chile Company Team

Posted 4 years ago

“Love Hatch chiles! This box had more spoilage than I imagined. I look forward to my homemade chile verde!”

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Posted 4 years ago

Hi Robert, We are so sorry to hear this! We wish you had reached out to us via email/phone/social media and we would have been happy to ship you out a new batch if you had spoilage in yours. The week you received your order there was a huge heatwave across the US that caused serious issues with being able to transport chile without it going bad (even WITH the two-day shipping!) Please reach out to us if you'd like us to refund your order or re-send you chile. Warmly, The Fresh Chile Co.

Posted 4 years ago

“I'm not sure how to review except for I got the wrong Chili's, I ordered medium red and got mild and I ordered mild green and got extra hot green, therefore I can't say how it taste because I haven't fix this problem yet”

Helpful Report

Posted 4 years ago

Hi There, We apologize again for the error you experienced with your order. When you came to us with the situation we offered to help rectify the situation and you declined but we went ahead and sent you a promo code for your next purchase as an apology for the error. We sincerely are sorry about this and hope you'll give it a try again sometime. Please let us know if there is anything else we can do to help make this right for you. Warmly, The Fresh Chile Co.

Posted 4 years ago

“flavor is great only negative is sauce is to thin like it is watered down”

Helpful Report

Posted 4 years ago

Howard Thank you for your feedback. We will certainly take this into consideration as we prepare to make new batches of our chile sauce. Warmly, The Fresh Chile Co.

Posted 4 years ago

“The sauce is very good but it is not hot to my standards”

Helpful Report

Posted 4 years ago

Hi Jerry, Sorry to hear your chile didn't have as much heat as you'd have liked. We want to let you know that we do have an XHOT heat level that we encourage you to try if more heat is what you like! In the next few weeks we will be altering our XHot recipe to make it even hotter so it will be far and above spicier than the Hot that you ordered and tried. Hope you'll give it another chance. Warmly, The Fresh Chile Co.

Posted 4 years ago

The Fresh Chile Company is rated 4.8 based on 5,512 reviews