The Fresh Chile Company Reviews

Name: The Fresh Chile Company
Address: 320 E. Wyatt Dr. STE C, Las Cruces
Rating: 4.84

4.8 Rating 5,512 Reviews

96 %

of reviewers recommend The Fresh Chile Company

Visit Website

Phone:

5758008284

Email:

service@freshchileco.com

Location:

320 E. Wyatt Dr. STE C
Las Cruces
88001

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The Fresh Chile Company 5 star review on 22nd April 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You guys rock”

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Posted 3 years ago

“You guys rock”

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Posted 3 years ago

“You guys rock”

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Posted 3 years ago

“The product is amazing! What kept my from giving 5 stars was I was shipped the wrong product and another product I ordered was delayed that I didn't receive any communication about the delay! Although, I know mistakes can happen, when I dealt with Customer Service about my problems, they were top notch on handling the situation! Probably one of the friendliest customer service , I've ever dealt with! Great job, customer service , team! Wish I remembered the two ladies names, but they did a terrific job! My problems will not keep me away from , Fresh Chile! My food has never tasted better with the addition of your company's products!”

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Posted 3 years ago

“Can't remember the name but I bought some red chillies on a string and they're beautiful but I thought they would be a lot longer then they are”

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Posted 3 years ago

“Great selections!”

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Posted 3 years ago

“Love your products.”

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Posted 3 years ago

“Really good earthy flavor. The shipping is a bit expensive but it came very well packed and arrived in one piece.”

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Posted 3 years ago

“I would have given the product and service 5 stars; but one of the three jars of various sauces (Green Chile) was rated as 'Hot" and I ordered all 'Medium". I will enjoy the 'Hot' but it was not what I ordered. I will probably order again at some point. The product is very good.”

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Posted 3 years ago

“Should be more transparent about shipping times”

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Posted 3 years ago

“My order was filled promptly and with no problems. The recipe from your website was another matter! I made the Chili Verde and fortunately only used 1/3 bottle of the seasoning and it was still too salty to eat!!!”

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Posted 3 years ago

“Was almost too hot and I’m used to spicy but very good!”

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Posted 3 years ago

“Good product, takes a lllooonnnggg time from ordering to receiving. Still looking for a deal on a price of 10# frozen green or red and green or green/red and green hot chiles”

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Posted 3 years ago

“While the over all taste was superb , the heat level was no where what I thought it would be , if you want just a little bit of heat don't go with the Medium , there was no kick or heat at all , go hotter . Great product and taste , shipping and service was the best . Ordered in the p.m. shipped in the next a.m. 3 days later I'm eating the sauce in Indiana .”

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Posted 3 years ago

“Really love the consistency of the flavor, I had bought mild, medium and hot. All 3 are really good. Will be looking forward to buying more in the future.”

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Posted 3 years ago

“For one thing, I never received my $10 coupon for the "Hatch Spice Blend" that came to me with mold on the product inside the jar; that jar should never have made it to you as it was misshapen and should have been rejected by the producer of the jar. For another, there is definitely a disconnect between customer satisfaction (in Las Cruces) and production (in Hatch)I know you talk to each other, but it seems like one or the other of you only hears what you want to hear. You should only ship the top grade chile (of whatever variety) to the customer; everyone should get what Randy can get by going across the street and picking 'select' grade for his grill. Your crews know chile and will pick as they are directed; they can be the best quality control you can get. No one should receive any immature or poor quality chile. You're better than that!”

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Posted 3 years ago

“Great product, shipping makes it kinda pricy.”

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Posted 3 years ago

“The Fresh Chili Company provide great customer service. The lateness of the season resulted in some peppers that were not up to their normal quality standards, and the customer service team at The Fresh Chili Company responded right away to provide replacement for the quantity that was not satisfactory. They have earned my loyalty.”

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Posted 3 years ago

“I will buy more later on it's good stuff”

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Posted 3 years ago

“Good Chile would order again”

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Posted 3 years ago

The Fresh Chile Company is rated 4.8 based on 5,512 reviews