“Worst customer service ever. Ordered flowers with a balloon to be delivered same day. Never delivered. Next morning I called and they claim to have upgraded to middle size bouquet same day. Received flowers that still looked like a small bouquet thrown together and NO balloon. Called again and complained. Refunded for the balloon and asked how many flowers were in the bouquet. I said 4 roses which the original order, the picture showed three roses. They stated that was the upgrade. ONE MORE rose. I had a bad experience the last time ordered but figured I would give them another chance since it was a good deal. I guess you get what you pay for. Never again!! These flowers were much needed for the recipient”
“What a bunch of crooks! I ordered a dozen festive roses with a Halloween vase and my whole order was worng! They gave me a regular vase that had Halloween paper in it and charged me 14 bucks for it! Then they gave me the worng roses! What i received was not in the description. Furthermore they were late delivering it. If my wife hadn't stayed 5 minutes over her shift she wouldn't even have gotten them. So I called three times to tell them about there error. I was offered a 20% refund of $72.22 but only got $8.50 and a gift card I'm not going to use! I was told I would get the full refund for the vase but had to call a third time to froce them to give it to me. I will never buy from this establishment again! I've seen drug dealers and prostitutes with more integrity then fromyouflowers.”
“If I could give negative stars I would. I ordered flowers for the mother of my son in law who just past away at 23. I ordered the blue spirit arrangement. What she recieved was NOT the arrangement I ordered. There was no blue/purple flowers as pictured. There was no roses as pictured and the vase recieved was not the vase pictured. That is one of the main reasons I ordered that arrangement. I ordered the biggest arrangement they had and all they did was stuff it full of carnations. A couple closed lillys and some greens. It wasn't even arranged in a nice way. It was hideous. I cried for hours once I received the photo of them when they got delivered. I'm so glad the recipient has no idea what they are supposed to actually look like. This made my grieving so much worse today.”
“The plant arrived and the person who I sent it to in NY loved it and sent me a picture of it on the prayer table for her mother who passed. I needed a living plant and it was just as shown in the photo online. Thank you”
“I went to the funeral today and there were no flowers. I tried contacting from you flowers but no phone number. I texted them on their website. There system does not recognize the order number they gave me in an e mail. ??????????”
“I had a terrible experience with this company. I ordered flowers for my mom’s special day, and not only did they not arrive on time, but when I called to check on the order, the customer service was extremely rude and dismissive. They offered no apology or solution and acted as if I was the one inconveniencing them. I trusted this company with an important delivery, and they completely let me down. I won’t be ordering from them again, and I suggest others think twice before doing so.”
“I'm soo disappointed and mad, I been waiting for 2 days for some flowers to be delivery to my sister and they have not, I can believe this company is so un professional, NOT RECOMMENDED AT ALL”
“Omg, I purchased a lily for a grieving friend in another state and she couldn't stop talking how big and pretty her flower was. They delivered a day earlier than they told me and we both are happy customers. I definitely will use again. Thank you for your amazing customer service.”
“The flowers were not delivered on the scheduled day no explanation. They were rescheduled for the next day , I received an email advising they were delivered. My recipient told me she never received flowers. I called customer Service and was told the florist tried to deliver but were unable to. A huge disappointment. I canceled my order. They clearly don't work with florists who care about their customers.”
“Ordered flowers yesterday for a funeral today. Got a call at 8:30am this morning that they would not be delivered. Now my family will not get flowers from us for the funeral. DO NOT USE THESE PEOPLE!
Date of experience: October 30, 2024”
“If I could give them a double zero i would. I ordered flowers to be sent to a funeral home and paid for expedited delivery. Well here we are at 2pm in the afternoon and the flowers are now there. The service starts at 3pm and will only be a short service. Now I have to get in the phone and try to find a florist in that area that can get flowers to the funeral home like yesterday. SMH. This is not the first time with for you flowers this is now strike 3. I'm done well never order from here ever again.”
“The flowers delivered look absolutely nothing like the picture. The flowers were not robust, fresh and beautiful colors. They looked half dead and sparce as could be! This bouquet was the skimpiest and meagerest that I have ever sent! I was very embarrassed, I will never use this company again. Small is one thing but at least fill the damn vase with flowers. I do not recommend. The flowers pictured on the site are NOT what you get!”
“I placed an order yesterday, for my daughter, and today when I see the arrangement I saw that the flowers look old, ugly, totally unfresh. It was a really waste of money. I don’t recommend this store.”
“I sent 2 dozen red roses to a lady I hadn't seen in 40+ years. It made her so happy and she took pictures of them right after delivery - they were beautiful. I ordered those flowers right after midnight on a Sunday and needed to have them delivered Monday. I did hold out a lot of hope the order would be delivered Monday - but it was and that was so important! You came through and the flowers were absolutely beautiful!”
