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FromYouFlowers Reviews

2.1 Rating 3,030 Reviews
25 %
of reviewers recommend FromYouFlowers
Read FromYouFlowers Reviews

About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

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Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

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Anonymous
Anonymous  // 01/01/2019
I really regret that I trusted this company. I ordered flowers for May mam, for mothers day, but the flowers were never delivered. They apologized three times and kept promising to deliver, but the flowers were never delivered. It is very painful that Mom was left without flowers on this special day
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Posted 2 years ago
This company is pathetic!! After giving the benefit of a doubt, after they failed me previously, I tried them again and here is what i got: 1. I ordered a dozen red roses; they delivered a dozen 2. they promised to redeliver the order the same day; the order will now arrive on 9 May, 36 hours later. 3. The promised me a 50% refund; they refunded me $35.40 of a 135.08 order. This company should be shut down!!! They are the absolute worst!! Colonel TW Williams, U.S. Army
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Posted 2 years ago
I ordered a corsage to be delivered the day before we would need it and paid for the expedited delivery. I received an email late the day of order that it would be delivered the next day. I called them twice and the assured me it would be here. I got nervous about 2 hours before my son had to leave for prom, I called around, but florists are not open in our town on Saturday. I went out with 2 bulging discs in severe pain to try to find something to replace it. 3 stops later I bought what I needed to make it myself. I ordered it because I am injured and it hurts to drive. They only refunded my expedite charge, not the full amount. I feel like I should be compensated for my pain and stress. This should have been a happy day, but this company made it a stressful one. Do not use them. It’s not about the money, it’s the bad experience that I will never forget.
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Posted 2 years ago
Do not order from this business. Easter Flowers were promised to be delivered Saturday paid extra for express delivery emailed me saying unable to deliver Saturday but will deliver Sunday morning and refund express shipping charge. Just received an email unable to deliver today will deliver tomorrow. Needless to say I cancelled my order and got a refunds Just warning that this might happen to might else. Unacceptable and unreliable floral service. Use a local florist so you won’t be disappointed
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Posted 3 years ago
The items I ordered were pretty much as described, but delivered a little late. I love that you can choose/schedule a future date for the delivery. The price was reasonable since they were on sale. I received an email stating that I "earned" a credit due to my previous purchases. However, their "credit" is like a discount/coupon; vs how it would operate with other merchants.... like cash/gift card. Hence, you can't use it if items are on sale. Yet, it seems the items are always on sale to make the prices reasonable. Thus, would never get a chance to use the credit. They sent reminder emails every day asking me to use the credit, which did not state the restriction in the email clearly.I don't understand their concept of "earned credit. They run sales and discount items to make it seem like a sale, but its actually putting at true base price.
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Posted 3 years ago
This was the most horrendous experience I have ever had with an online company. I tried for two days to get flowers delivered. I had to call them at least 7 times to check on the status of my order. If I could rate a 0 I would. Never use the company to send flowers !!!
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Posted 3 years ago
I ordered flowers from their site for arrival on a special day. The flower that were delivered were not even close to what I saw on the site. I called cs and they were nice and offered me a coupon and to redeliver. They still delivered the wrong arrangement. Nothing like what was advertised on the site. Although their customer service was on point the fact that they can't deliver what's advertised is unacceptable. They did give me a full refund so I will credit them with fixing their mistakes. ----------------------- THIER RESPONSE---------------------- I would like to apologize to you and R*** C**** for this inconvenience. Your feedback is highly appreciated and will assist us in better serving valued customers like yourself. A full refund has been applied to your account for any inconvenience caused by this. This offer will process back to your payment method in 1-3 business days. Although unforeseen issues may arise, please rest assured we will further evaluate how we can prevent this problem from occurring again in the future. ----------------------- THIER RESPONSE----------------------
FromYouFlowers 2 star review on 2nd April 2023 FromYouFlowers 2 star review on 2nd April 2023 FromYouFlowers 2 star review on 2nd April 2023
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Posted 3 years ago
I ordered a succulent flower arrangement, a balloon and a box of chocolates to be sent to my sister's home after she had surgery. When the flowers didnt arrive on time, I called. They couldn't track the delivery person. And when it finally arrived, half the items were missing.....no balloon and no chocolates. The flowers which were advertised as a succulent arrangement, did not have the succulents. The succulents were the only reason I ordered from this company, because my sister loves succulents and I thought it would cheer her up. Bad experience overall.
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Posted 3 years ago
Placed an order to be delivered the next day. When I got the confirmation I saw that they had shipped the wrong order. I text customer service and got a bot. The bot then switched me to what I was led to believe was a live person on text. They told me once you order ship they can't do anything. The website is not very easy to navigate. I would recommend avoiding this company and their website and buying your flowers elsewhere.
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Posted 3 years ago
The flowers were delivered a day late, meaning the occasion was missed. Even though the website said the flowers would be delivered same-day. The picture made the deluxe bouquet look MUCH larger than they actually were and there was no ribbon tied to them as stated in the description. The pictures on the website are a scam. The tracking feature was also inaccurate. All in all not a great experience and will definitely not be ordering from here again.
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Posted 3 years ago
They take lot of money from your pocket, but flowers will not be sent the same as expected as they show to their website. Horrible look, in fact I got embarrassed after seeing the flowers when my husband received it. Most of the flowers were missing. They never even mentioned on their website how many flowers in each bouquet, and here is the trick of this company. I would caution others against using this company's services, as my experience has shown that they are not reliable or trustworthy.
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Posted 3 years ago
On a Thursday at noon I ordered a plant to be delivered to a funeral home the following day. At 2:16 Thursday I received an email saying that plant was not available so a substitution would be sent. At noon on Friday I received a call saying the plant could not be delivered. At I asked for an explanation at least 20 times but the person the phone had no explanation. I did receive a refund but I feel terrible that I sent nothing for the funeral. I really believe this company is a scam and needs to be reported to the BBB.
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Posted 3 years ago
I order some flowers this week. What was delivered was significantly different than what I ordered. I attached a picture to this review of what I ordered with a picture of what was delivered. You can see there are less flowers in the bouquet. I understand that some flowers may no be in season, bloomed, etc. But your site indicates that they will replace those with other flowers. There are no replacement flowers in the bouquet delivered. There is 1 sunflower vs. the 3 in the picture. The bouquet is practically empty. I am utterly disappointed in this. This was a bouquet to be sent to my friend who lost her husband. I will not be ordering from you again.
FromYouFlowers 1 star review on 18th February 2023
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Posted 3 years ago
I used this company twice within a month, in both instances the flowers didn't make it on time. To make matters worse, in both instances I got an email stating that the floral arrangements were delivered on time so I was given a false sense of relief. The first floral arrangement arrived a week later after I made four calls to customer service. The second time,the flowers never made it so I just asked for a full refund which it was granted after arguing with the customer service representative.
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Posted 3 years ago
Ordered flowers on 14 Feb and paid extra for for delivery that day... didn't arrive Spoke with them on 15 Feb and they arranged for delivery that day... didn't arrive either. So now at the point of demanding a refund. Extremely disappointed with the service. Don't waste your time on them!
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Posted 3 years ago
This has to be one of the worst companies I've ever delt with. Ordered flowers, balloon and candies for my wife for Valentine'sDay. Over $100. Got an email saying it was delivered, but it wasn't. Called twice beforehand only to get false promises that it would be delivered and the typical bs runaround. The agent was very hard to understand and the online chat was like talking to a robot. Long story short, they refunded my money after a 45 mintue wait and no apology or anything. First and absolutely last time I use this so-called company. What a joke! I should have read reviews before using them....BE WARNED!!!
FromYouFlowers 1 star review on 15th February 2023
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Posted 3 years ago
Please EVERYBODY believe the low rating reviews you see of "FROM YOU FLOWERS", this is a really shoddy company. I placed an order a month in advance to be delivered Feb13, a day b4 Valentines, and they never delivered them. Very painful cos it makes your loved one think you don't care or love them when actually you planned a surprise delivery that the company failed to deliver. Could not get hold of them for 2 days and when I finally got them on Feb 16, I requested my full refund. Very disappointing and sad!!
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Posted 3 years ago
Flowers delivered in a box, no water and most of them dead. I thought you are a flower company who deliver, why would a company ship Flowers by UPS 1 day before and in a box. I cannot contact anyone now to get a refumd
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Posted 3 years ago
Do not go through this wack ass company. I've ordered 4 different orders paid for same day and paid for expedite shipping and 3 days later they still have not been delivered and no one in their customer service can tell me why. Will never use them again. Then out of a $60+ order on EACH order all I got was a $4.25 refund "for the inconvenience ". They can kiss my ass.
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Posted 3 years ago
Gave them two chances to get flowers to a family funeral and twice they failed. Got an apology email while I sat at the funeral. BBB website is full of these stories and this place is obviously a scam. Avoid them.
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Posted 3 years ago
FromYouFlowers is rated 2.1 based on 3,030 reviews