“i ordered flowers to be delivered on sunday, august 11th, and they never arrived. i called twice asking where the flowers were and they said they couldn’t get in touch with the florist and they would give me a refund. I didnt want a refund, i wanted my flowers delivered.”
“They've always been an okay service. My last experience the vase had a total of 8 flowers *literally counted* even though was to be way more. They were to pink *mainly * and purple. There were only 3 pink roses no purple. The presentation was horrible. Will be finding a new flower shop.”
“This has been the worst experience I've ever had in ordering flowers for someone. This was my first and very last time ordering through this company. I ordered premium flowers AND balloons with expedited shipping for an extra cost. The delivery time came and went. Customer service had no idea when they would be delivered as they couldn't get ahold of the florist. They refunded my expedited shipping. When the order was finally received 8 hours after the latest expedited delivery time was supposed to be made NO balloons were included and the flowers were very clearly NOT premium. It was actually an INCREDIBLY embarrassing arrangement that was sent and I was mortified with the recipient thinking that's what I sent her. Customer service apologized for forgetting the balloons that were paid for and the fact that they didn't send premium flowers and then offered to re send the correct arrangement the very next day. I knew that was going to inaccurate but against better judgment agreed. An entire day passed without any other deliveries. Now I get to to deal with the hassle of calling customer service again and going through the fact that the arrangement wasn't what I paid for and missing items. I will NEVER use this company again and I highly suggest you don't either!”
“I ordered on August 7 for delivery on August 8. The same story as others: "Can't deliver until tomorrow." Finally, on the 10th, I got an email that they can only deliver to an alternate address. I'm still confused about this. My sister only has one address. Am I to pick a random address, and some lucky, unrelated person receives 60 dollars in flowers (a tiny bouquet)? The birthday is the 10th. I don't want flowers on the 12th. Either way, it's a nightmare of a company. I received a refund minus a couple of dollars, which is also a mystery. Really bad. DON'T DO IT. I ended up using Instacart and getting a tacky bouquet from Sam's Club for half the cost.”
“I paid $60 for delivery of yellow roses, 10 white daisies, and white lillies as pictured for my daughter's birthday. Not what was delivered at all. Not 1 daisy in the arrangement! Wrong color roses and lillies. They issued a $13 refund. Buyer beware.”
“Awful. I paid for expedited service and same day service and they ended up shipping the flowers through ups and won’t arrive the same day. I now have to wait 4 days for same day delivery fee. And they are being shipped!!! No one told me they would have to ship. Don’t trust them! They lie and take your money”
“Paid extra to have the arrangements delivered by noon. It’s currently 6pm and they haven’t received the flowers. I’ve called in 3 times already to follow up and I’m just received by an apology and that they will be there shortly. Very annoyed.”
“I sent my best friend flowers,she received them today. When she got them 2 dozen pink roses they were brown around the edges and petals falling off. I was embarrassed plus I paid 89.00 for them to look like the flower section at walmart the day after valentines day. They offered to give me 30% back money wasn't the issue. I needed them to send the flowers that was posted on their page for sell the pretty ones. Not the junk ones. My friend just went thru a traumatic time in her life I needed beautiful flowers. Soo my point is if u want beautiful flowers don't order From You Flowers.”
“My husband ordered flowers for my 50th birthday and requested Bird of Paradise. He was guaranteed that they would have them. Sure enough the day before my birthday he received a call stating that they won’t have them but would make it up with other beautiful flowers! The order was over $250!!! He received a 30% discount. The flowers arrived Friday and by Sunday they were all dead since poor quality was used. Never again!!!”
“Unfortunately, they’re not as beautiful as the photo and it’s a birthday gift, just arrived 15 mins ago, instructions but no flower “🌹 “food so guess I’ll be going to the garden shop somewhere to purchase the food for them. They look very heated and dried out not what was expected. Sad day for the birthday girl!! Website will not allow me to load the photos they look pretty bad so I time stamped them for review later.”
“Garbage. Picture looks great. Buy flowers in a box. I clearly misunderstood when they say...'arranged by a professional florist' to mean 'arranged in a box and sent UPS'. I missed that part. My fault. Wont ever happen again as i wont use this service or any flowers in a box service.”
“if i could give them a zero i would .....do not order from this company. they show a beautiful large bouquet and send you a very small arrangement. bait and switch! the large flower arrangement is what I ordered and the small is what was sent...wtf”
“This service has been horrible the last two years I have used them. Today was our anniversary and I ordered flowers for my wife for delivery. I tried tracking them this morning, and could not, I emailed customer service and it took them it’s to respond and then asked for information. I gave them when I ordered. She did not receive them at all. I contacted customer service and I got, I am sorry and a refund. I counted on them for the delivery. The last time I used them a year ago, the flowers lasted a day and then died. I took pics and again alll I received a I am sorry. Today, my wife thought I forgot. Do better amd understand that customers put trust in you for special occasions.”
“Absolutely horrible, I ordered a beautiful fruit basket, which wasn’t delivered (even though I got a text message saying it was), after calling twice, it was finally delivered and looked as if it was thrown together last minute. Customer service was rude, and said they would call back after basket was delivered, still waiting …
Don’t waste your money…”
