FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 2.77

2.8 Rating 950 Reviews

41 %

of reviewers recommend FTD Flowers

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recipient feedback was flowers delivered were beautiful and delivery person took the time to set them up in her home to their best advantage.”

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Posted 2 months ago

We're so glad to hear that the flowers were beautiful and that our delivery person took the time to set them up perfectly! Thank you for sharing your wonderful feedback with us.

Posted 2 months ago

“One of the stems of the 15 sunflowers was broken up at the flower when they arrived. We opened them up right away but they never really opened up fully. Certainly nothing like the photograph on their site of the gorgeous huge sunflowers. I also completed their survey and asked to be contacted but have heard nothing. Overall, a very disappointing experience”

Helpful Report

Posted 2 months ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 1 month ago

“FTD delivered the wrong floral arrangement and the one they delivered half the flowers were dead! I will never trust FTD with my flower orders ever again! A horrible experience that nobody will take accountability for.”

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Posted 2 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 1 month ago

“all is good.”

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Posted 2 months ago

We're so glad to hear that everything was good! Your satisfaction means the world to us, and we can't wait to serve you again.

Posted 2 months ago

“Was somewhat disappointed in the arrangement sent. It was different from the picture shown. Not the same color flowers or number of roses that was supposed to be in it. Vase was a different color also. I purposely chose the arrangement because of the noted colors and the ones delivered were very different. Wish someone would have informed me all the substitutions being made. I would have picked something else. Not very happy !”

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Posted 2 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 1 month ago

“Flowers arrived in not good condition, a bit wilted actually. Very disappointing.”

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Posted 2 months ago

Thank you for allowing us to assist you with your order. Please let us know if there's anything else we can help you with.

Posted 1 month ago

“We are extremely disappointed and upset !! We sent a nice bouquet of flowers to our aunt Anne Losito to celebrate her 100th birthday. The tracking number said that the flowers were delivered yesterday. Since we didnt hear from her, we called her today and asked her if she liked the flowers. She was surprised and told us that there was nothing by her front door. She went looking for them and found them, dried and wilted after a full day in the sun with no water. This is totally unacceptable. You should send her a replacement bouquet of flowers and be sure to ring the bell. If there is no answer, please leave them by the front door, so she can see them. Please let us know. (727 644 1130)”

Helpful Report

Posted 2 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 1 month ago

“My mother loved her flowers! So far her favorite with FTD!”

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Posted 2 months ago

We're so glad to hear that your mother loved her flowers! Thank you for choosing FTD, and we appreciate your kind words!

Posted 2 months ago

“The arrangement was terrible. Flowers on one side and leaves on the other. I was very dissappointed. Especially after paying over $90. I'll have to find someone else for my flower gifts. I had to apologize to my step-daughter.”

Helpful Report

Posted 2 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 1 month ago

“The flowers are wonderful but I received an email announcing their delivery 4 hours before they arrived. This caused me to call customer support and worry about whether my order was actually going to arrive on time.”

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Posted 2 months ago

Thank you for your feedback, Lawrence! We're glad to hear you loved the flowers, but we understand the delivery email timing caused some concern. We appreciate you reaching out, and we'll use your input to improve our communication in the future.

Posted 2 months ago

“Even though we wrote a card to go in the flowers, a card that included our names, when we went to see our friend she said there was no card. And when she had asked the delivery person who had sent it he told her that he had no idea who had send it. So she had no idea who had sent it until the next day when we went to visit.”

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Posted 2 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 1 month ago

“They were so bright and cheerful 😀”

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Posted 2 months ago

We're so glad to hear that the flowers brought brightness and cheerfulness! Thank you for your wonderful feedback.

Posted 2 months ago

“My Mother was very happy with the flowers I sent from FTD. My sister sent me a picture of my Mom with her flowers and it was evident that she loved her birthday present.”

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Posted 2 months ago

We're so glad to hear that your mother loved the flowers! It's heartwarming to know they brought her joy on her special day. Thank you for sharing this beautiful moment with us!

Posted 2 months ago

“I ordered a bouquet of lilac and purple flowers for someone who loves those colors. The flowers chosen were fresh and the colors were right on. Thank you so much for adding joy to an 85 year old lady‘s birthday!”

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Posted 2 months ago

Thank you so much for your wonderful review, Michele! We're delighted to know that the bouquet brightened an 85-year-old lady's special day. Your kind words truly warm our hearts!

Posted 2 months ago

“Recipients were greatfull and excited on how precious were the arrangements. Excellent.”

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Posted 2 months ago

We're delighted to hear that the recipients were grateful and excited about the arrangements!

Posted 2 months ago

“Thw bouquet was lovely and such beautiful colors. My daughter in law loved them.”

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Posted 2 months ago

We're so glad to hear that your daughter-in-law adored the bouquet and appreciated the beautiful colors.

Posted 2 months ago

“She loved the flowers 💐!”

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Posted 2 months ago

We're thrilled to hear that you loved the flowers, Kristin! Thank you for sharing your experience with us.

Posted 2 months ago

“My niece and husband loved the strawberries. They said they were delicious!”

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Posted 2 months ago

We're so happy to hear that your niece and her husband enjoyed the strawberries! Thank you for your wonderful feedback.

Posted 2 months ago

“the flowers were beautiful”

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Posted 2 months ago

We're so happy to hear that you found the flowers beautiful, Kelly!

Posted 2 months ago

“Delivered on time!”

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Posted 2 months ago

Thank you for your feedback, Cindy! We're so pleased to know the delivery was on time.

Posted 2 months ago

FTD Flowers is rated 2.8 based on 950 reviews