FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 2.77

2.8 Rating 950 Reviews

41 %

of reviewers recommend FTD Flowers

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recipient never received”

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Posted 1 month ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 1 month ago

“My sister loved her gift.”

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Posted 1 month ago

Thank you for your fantastic review! We're so happy to hear that your sister loved her gift. Your support means a lot to us!

Posted 1 month ago

“Missed the anniversary flowers for my wife by a full day. Very disappointed.”

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Posted 1 month ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 1 month ago

“Great big flowers with beautiful colors.”

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Posted 1 month ago

Thank you for your lovely review! We're delighted to hear that you enjoyed the vibrant colors and big blooms. Your satisfaction means the world to us!

Posted 1 month ago

“The flowers I order were a soft pink and green in an oblong wooden box. The flowers delivered were several colors, white, red, green... and they were in a glass case.”

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Posted 1 month ago

We appreciate you taking the time to discuss your experience with us. We're pleased that we could help in resolving this issue.

Posted 1 month ago

“Lowest priced option looked a bit sparse. I was disappointed. Roses like a bit past prime too. M”

Helpful Report

Posted 1 month ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 1 month ago

“Would appreciate if delivery confirmation came with a photo of where/how the flowers were delivered, both to confirm delivery and to confirm quality, that final product matched size, scale, quality of the purchased image”

Helpful Report

Posted 1 month ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 1 month ago

“Very nice bouquet and dlivered on time.”

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Posted 1 month ago

Thank you for sharing your wonderful feedback about the bouquet and timely delivery! We’re thrilled to hear that you had a positive experience.

Posted 1 month ago

“Daughter love them she went ahead and retransplanted them because they were root bound.”

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Posted 1 month ago

Thank you for taking the time to review your experience with our service.

Posted 1 month ago

“I ordered a deluxe set of flowers - flowers sent were not what was pictured. There were more blossoms than the basic but not what was promised for the deluxe.”

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Posted 1 month ago

“I sent my friend who was hospitalized unexpectedly flowers from FTD. Big mistake. The picture of what he was supposed to get was lovely and lush. What he actually got was sparse and very disappointing. I spent $90 and I might as well have thrown it away. I emailed my disappointment and they said they were refunding 25%, but the amount they said was actually 22.7%. Nothing will erase the embarrassment I feel.”

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Posted 1 month ago

“My 81 yo mom received the wrong card/message. The one she received was inappropriate. I called customer service and really didn't help. Never use!”

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Posted 1 month ago

We appreciate you taking the time to discuss your experience with us. We're pleased that we could help in resolving this issue.

Posted 1 month ago

“The arrangement was very pretty and the recipients appreciated that the florist called and waited till they returned from a trip to deliver the arrangement.”

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Posted 1 month ago

Thank you for taking the time to review your experience with our service.

Posted 1 month ago

“It's September 2025, I order flowers for my wife here in San Antonio TX. The idiots left the arrangement on our door step in 95+ degree weather. Never again will they see $$ from me. Their customer service is even worst than the incompetent deliverer.”

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Posted 1 month ago

Thank you for taking the time to speak to us regarding your experience. We are glad we could assist in resolving this matter.

Posted 1 month ago

“they were a BD gift to my long-time best friend who was delighted with them”

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Posted 1 month ago

Thank you for taking the time to review your experience with our service.

Posted 1 month ago

“The customers love beautiful flowers with the lilies. Delivery on time.”

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Posted 1 month ago

Thank you for the wonderful review! We’re so glad to hear that the lilies brought joy and that the delivery was timely. Your support means everything to us!

Posted 1 month ago

“Picture perfect from order 2 delivery & the bouquet was beautiful”

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Posted 1 month ago

Thank you for your lovely review! We're so pleased to hear that your experience from order to delivery was picture perfect and that you found the bouquet beautiful. Your feedback inspires us to keep delivering delightful moments!

Posted 1 month ago

“Everything was great they loved the arrangement”

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Posted 1 month ago

Thank you so much for your wonderful review! We're thrilled to hear that the arrangement was a hit. Your satisfaction means the world to us, and we look forward to serving you again.

Posted 1 month ago

“Sent this plant to my sister after the passing of her husband. It arrived promptly, was packaged beautifully and the price was reasonable. Definitely will be ordering from FTD again!!”

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Posted 1 month ago

Thank you for taking the time to review your experience with our service.

Posted 1 month ago

“I will never order flowers from you again. My order #60397131728 was never dilivered, not even after I called to ask that it be redelivered. The delivery address is not in a neighborhood where flowers would be stolen from the front porch. Not to mention the recipient was home to receive it. There was no proof of delivery either via photo. The address is correct BTW. I'd like a refund! And this the not the first time this has happened.”

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Posted 1 month ago

FTD Flowers is rated 2.8 based on 950 reviews