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FTD Flowers Reviews

3.1 Rating 1,549 Reviews
50 %
of reviewers recommend FTD Flowers
Company Reviews Info
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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

FTD Flowers 1 star review on 21st May 2025
Anonymous
FTD Flowers 1 star review on 21st May 2025
Anonymous
FTD Flowers 1 star review on 17th May 2025
Shelly Isabel
FTD Flowers 1 star review on 17th May 2025
Shelly Isabel
FTD Flowers 1 star review on 15th May 2025
Anonymous
FTD Flowers 1 star review on 15th May 2025
Anonymous
FTD Flowers 1 star review on 14th May 2025
Susan
134
Anonymous
Anonymous  // 01/01/2019
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KAREN
Verified Buyer
“The wrong centerpiece was delivered and the flowers were eh”
Helpful Report
Posted 6 months ago
A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.
Posted 6 months ago
Anonymous
Unverified Reviewer
“I realize that fflower substitutions are sometimes necessary when the flowers pictured are unavailable but the shape/style of the arrangement should be fairly similar to the chosen arrangement. The arrangement sent has no resemblance to the one I chose. I don’t even like what was sent and am so disappointed that I will never order from FTD again.”
Helpful Report
Posted 6 months ago
A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.
Posted 6 months ago
Diane
Verified Buyer
“This time I was very pleased! The flowers I ordered and had sent to my mother arrived on time & were exactly what I ordered. And they were beautiful! Last time at Christmas (in fact 2 Christmases in a row), the flowers never came & when a substitute was sent, they were not what I ordered. Customer service did give me a refund.”
Helpful Report
Posted 6 months ago
Thank you for taking the time to review your experience with our service.
Posted 6 months ago
Rebecca
Verified Buyer
“Absolutely beautiful! Would order again”
Helpful Report
Posted 6 months ago
We appreciate you taking the time to post about your experience.
Posted 6 months ago
Susan
Verified Buyer
“every thing was perfect!”
Helpful Report
Posted 6 months ago
Thank you for taking the time to review your experience with our service.
Posted 6 months ago
Anonymous
Verified Buyer
“Very beautiful bouquet. Great deliverry.”
Helpful Report
Posted 6 months ago
We appreciate your review and appreciate you taking the time.
Posted 6 months ago
Donna
Verified Buyer
“I only order from FTD specifically because a local florist will prepare and deliver the flowers, which will all be in bloom and look lovely. My sister’s birthday flowers were delivered in a box. Only some were blooming upon delivery, so she never got to see the full bouquet at its best. I am very disappointed.”
Helpful Report
Posted 6 months ago
A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.
Posted 6 months ago
Brenda
Verified Buyer
“The bouquet was beautiful! Very bright and full! My sister loved them!”
Helpful Report
Posted 6 months ago
We're so grateful that you took the time to share your experience with us. Your feedback means the world to us! Thanks a bunch!
Posted 6 months ago
Julia
Verified Buyer
“Sent these Easter flowers to my 100 year old auntie. She loved them. Arrived on time, and they made her very happy.”
Helpful Report
Posted 6 months ago
We're so grateful that you took the time to share your experience with us.
Posted 6 months ago
Vanester
Verified Buyer
“The flowers were delivered on time and met expectations with appearance and quality.”
Helpful Report
Posted 6 months ago
We're so grateful that you took the time to share your experience with us.
Posted 6 months ago
Anonymous
Verified Buyer
“The arrangement did not closely resemble the photo on FTD site. No emphasis on roses. I was disappointed it was missing that wow factor.”
Helpful Report
Posted 6 months ago
We appreciate you taking the time to discuss your experience with us. We're pleased that we could help in resolving this issue.
Posted 6 months ago
Robin
Verified Buyer
“Flowers were beautiful. The birdhouse was adorable but the card that said who is from was never included so good thing they knew who possibly sent them flowers. This is the second time I’ve written this review.”
Helpful Report
Posted 6 months ago
Thank you for sharing your experience with us! We truly value your feedback and look forward to making improvements based on your insights.
Posted 6 months ago
Anonymous
Verified Buyer
“Great service. On time and good quality.”
Helpful Report
Posted 6 months ago
Thank you for taking the time to review your experience with our service.
Posted 6 months ago
Margaret
Verified Buyer
“They did not look like photo. No iris’s at all”
Helpful Report
Posted 6 months ago
A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.
Posted 6 months ago
Linda
Verified Buyer
“St3ms yellow, petals falling off”
Helpful Report
Posted 6 months ago
A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.
Posted 6 months ago
Anonymous
Verified Buyer
“Flowers came slightly wilted and unbloomed. I figured it would be ok after a day but the next day they started to die. Shortest lasting flowers I’ve ever purchased.”
Helpful Report
Posted 6 months ago
Thank you for discussing your experience with us. We're glad we could help resolve this issue.
Posted 6 months ago
Anonymous
Verified Buyer
“A beautiful floral arangement was delivered on time for my ddaughter's birthday. She loved them!”
Helpful Report
Posted 6 months ago
We appreciate your review and appreciate you taking the time.
Posted 6 months ago
Ralph
Verified Buyer
“The flowers delivered to my 92 yr old Aunt were not close to what was chosen online. Going forward I'll just go to local StopnShop for flowers and deliver myself.”
Helpful Report
Posted 6 months ago
A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.
Posted 6 months ago
Thomas
Verified Buyer
“My daughter loved the presentation”
Helpful Report
Posted 6 months ago
Thank you for taking the time to review your experience with our service.
Posted 6 months ago
Sydney
Verified Buyer
“Flowers were somewhat wilted due to the heat (UPS didn’t ring the bell) but otherwise beautiful.”
Helpful Report
Posted 7 months ago
We appreciate your review and appreciate you taking the time.
Posted 7 months ago
FTD Flowers is rated 3.1 based on 1,549 reviews
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