FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 2.54

2.5 Rating 804 Reviews

35 %

of reviewers recommend FTD Flowers

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My mother-n-law ordered some flowers and they were supposed to be here today. They never showed up and her aunt is being buried at 11 tomorrow!! They said they couldn’t be there by that time, which is so stupid. Oh and not to mention she had to email them 3 TIMES to get ahold of them to get a refund!! This is absolutely ridiculous, I would 100% NOT RECOMMEND this place.”

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Posted 1 month ago

We apologize for your recent experience. We are unable to locate the order using the provided information. Please contact us to discuss your review further.

Posted 1 month ago

“My daughter sent me a picture of the flowers we ordered. They were awful…cheap-looking and nothing like the picture on the FTD website. Won’t be using FTD again.”

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Posted 1 month ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 1 month ago

“The bouquet was much smaller than the picture and flowers were dead. My wife deserved better from you guys after 24 years of marriage. I’m looking for a refund, asap. Jacko.brad@gmail.com”

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Posted 1 month ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 1 month ago

“First name, your program cannot autofill, that is pretty bad- the flowers were marginal,several stems were past prime, obviously the shop was anxious to unload them, overall all very disappointed- will not order again”

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Posted 1 month ago

“They were beautiful .It would have been better if there was a general time of delivery and not just 9 to 6 which is very inconvenient.”

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Posted 1 month ago

We appreciate your review and appreciate you taking the time.

Posted 1 month ago

“I placed 2 orders & received delivery confirmations for 2 orders; however, I was charged for 3 orders. They refused to refund me for the order that I didn't place. I've disputed with my credit card company. Never again”

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Posted 1 month ago

“Web site is very easy to navigate and offers such a wild selection of gifts. We really wanted to comfort our friends who lost their dog, and the orchids available at FTD.com were the perfect gift to send. Our friends really appreciated our gift.”

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Posted 1 month ago

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Posted 1 month ago

“I am not a Rookie when it comes to purchasing the quality products from FTD! This was No Different, as the variety was spectacular, the price was right, and the delivery was outstanding. Unfortunately, the recipient was on vay-kay, probably NEVER got the opportunity to view those Gorgeous Mixed Roses I set to her for her 76th Birthday! Thank You, Briggs”

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Posted 1 month ago

We appreciate your review and appreciate you taking the time.

Posted 1 month ago

“Technically flowers got delivered. However they looked nothing like the photo, half as many flowers. The expectation vs delivery were so disappointing. Giving 2 stars cause they gave me a 50% refund.. but never again!! So much for sending my mom a nice gift. Looked like someone just grabbed random flowers and put them in a vase”

Helpful Report

Posted 1 month ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 1 month ago

“I ordered flowers the day before my mother's birthday and they was delivered as expected the next day and she loved them.”

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Posted 1 month ago

Thank you for your wonderful review! We're thrilled to hear that your mother loved the flowers. It's great to know we could help make her birthday special.

Posted 1 month ago

“I filled out an evaluation the first time you sent it.”

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Posted 1 month ago

We appreciate your review and appreciate you taking the time.

Posted 1 month ago

“My order was not delivered, because the address I provided was incomplete, the unit of the address is 104F not 104.”

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Posted 1 month ago

Thank you for discussing your experience with us. We're glad we could help resolve this issue.

Posted 1 month ago

“Beautiful flowers selected for progression of new blooms!”

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Posted 1 month ago

Thank you for taking the time to review your experience with our service.

Posted 1 month ago

“Easy website. Good prices. Beautiful flowers.”

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Posted 1 month ago

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Posted 1 month ago

“I made an online order of a beautiful flower arrangement for my daughter's anniversary. It as easy to order, the price was reasonable and as expected. Delivery was perfect, on time & respectfully done. I have used FTD numerous Times for special occasions & will continue to do so. Thank you.”

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Posted 1 month ago

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Posted 1 month ago

“The selection was amazing. The flowers arrived on time and they were beautiful.”

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Posted 1 month ago

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Posted 1 month ago

“the absolute worst. pass at all costs”

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Posted 1 month ago

“My friend found her flowers beautiful & they brightened her day.”

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Posted 1 month ago

We appreciate your review and appreciate you taking the time.

Posted 1 month ago

“Lovely item, customer service was outstanding. Didn’t get my delivery on the day it was supposed to arrive and they went into action delivering a new product.”

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Posted 1 month ago

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Posted 1 month ago

“The arrangement arrived promptly and according to the recipient was as ordered.”

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Posted 1 month ago

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Posted 1 month ago

FTD Flowers is rated 2.5 based on 804 reviews