FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 2.77

2.8 Rating 949 Reviews

41 %

of reviewers recommend FTD Flowers

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the upgraded Apple Picking bouquet for my sister. The rose count falls way short as does the quality of the arranging and overall stem count. I definitely feel as though I was cheated out of the upgraded bouquet. Most occasions, I wouldn’t ask for a comparative photo as I would consider that to be in poor taste, but since it was my sister, I thought it okay to ask. Delivery was timely so I gave two stars.”

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Posted 1 month ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 1 month ago

“I placed an order for the folks who work in my office since I am retiring. The roses came and were dead well 50% were dead by the next day on the same review I complained instead of doing nothing you sent a new order of lovely roses that is a quality company Really happens these days. I'm very proud of you. Paul S Baxt MD”

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Posted 1 month ago

We appreciate you taking the time to post about your experience.

Posted 1 month ago

“The flowers were delivered on time and made my daughter.”

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Posted 1 month ago

We appreciate your review and appreciate you taking the time.

Posted 1 month ago

“I have purchased flowers from them for my father-in-law’s memorial. Out of three arrangements. One was there when I arrived. And then called to check on the status of the other two the second one arrived as the guest were arriving, they had to walk through the service to place the flowers. The third arrangement never showed up. When I contacted FTD they told me that the first two flowers did arrive so they would give me 50% off on the second arrangement that grant you arrived when people were being seated and a full refund for the one I never receive.. how generous of them. I would not recommend them. I had to escalate the car, spend a better part of an hour and a half to resolve this you would think they would have more respect considering their line of business knowing that when flowers are going to a memorial service they should be done in a timely and stress-free. I can assure you that was not my experience.”

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Posted 1 month ago

“I recently placed an order for a bouquet of white roses to be sent to the family of a deceased friend. What they received was far from what I ordered A white rose bush with one white small rose on it. I ordered on computer and the order was received in Chicago, it took almost a week for friends IN NY to receive it. I did receive a very small rebate after complaining. PLEASE ALWAYS CALL YOU ORDER INTO THE LOCAL FLORIST IN THE AREA YOU WANT. DO NOY USE FTD”

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Posted 1 month ago

“They have provided a positive experience for the recipients.”

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Posted 1 month ago

Thank you for your lovely review! We’re delighted to know that the recipients had a positive experience with our flowers. Your feedback truly warms our hearts!

Posted 1 month ago

“I would not recommend using FTD. I sent flowers to a funeral. they were supposed to be an upright spray. They were not. They were on the floor. They were wilted. I do not recommend.”

Helpful Report

Posted 1 month ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 1 month ago

“Beautiful arrangement and prompt delivery.”

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Posted 1 month ago

Thank you for your wonderful review! We're thrilled to hear that you loved the arrangement and that it arrived promptly. Your satisfaction means the world to us!

Posted 1 month ago

“Ordering was easy and arrived on time. Person receiving sent me a Pic, the plant and flowers were beautiful!”

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Posted 1 month ago

Thank you for taking the time to review your experience with our service.

Posted 1 month ago

“I very disappointed with the arrangement that I had ordered for a sick family member. I don't believe I got what I paid for. I've included the picture of the arrangement from your site & the photo from my recipient. Anyone that knows how to create a floral arrangement knows you need to have height for it to stand out.”

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Posted 1 month ago

A supervisor has reached out to you and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 1 month ago

“Seamless ordering process and quality floral design delivered”

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Posted 1 month ago

Thank you for your fantastic review! We're so glad to hear that you had a seamless experience and that our floral designs met your expectations. Your feedback means a lot to us!

Posted 1 month ago

“Everything flowed swiftly and beautifully, and our recipients were overwhelmed with joyful surprise. Thank you for making this gift possible.”

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Posted 1 month ago

We appreciate you taking the time to post about your experience.

Posted 1 month ago

“Excellent service”

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Posted 1 month ago

We appreciate your review and appreciate you taking the time.

Posted 1 month ago

“My friend really enjoyed her flowers. They arrived early and she said they were beautiful, bright and cheered her right up. Thank you”

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Posted 1 month ago

Thank you so much for your wonderful review, AB! We're thrilled to hear that your friend loved the flowers and that they brought some cheer to her day. Your kind words truly inspire us to keep spreading joy!

Posted 1 month ago

“Excellent service”

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Posted 1 month ago

Thank you so much for your wonderful feedback! We're delighted to hear that you experienced excellent service. Your kind words encourage us to continue providing top-notch experiences for our customers!

Posted 1 month ago

“Absolutely beautiful arrangement”

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Posted 1 month ago

Thank you so much for your glowing review! We're delighted to hear that you found the arrangement absolutely beautiful. Your kind words motivate us to keep creating stunning floral experiences!

Posted 1 month ago

“Two of the calla lilies were wilted and dead and half the white roses were browning and the others off color. Threw away all but two of the roses.”

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Posted 1 month ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 1 month ago

“Very easy”

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Posted 1 month ago

Thank you for your fantastic review, Dan! We're thrilled to hear that you found the process so easy. Your feedback truly brightens our day!

Posted 1 month ago

“The flowers arrived in time and most of them were in good condition but the roses did not look good at all. Sending flowers via UPS was probably not the best method.”

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Posted 1 month ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 1 month ago

“Recipient never received”

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Posted 1 month ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 1 month ago

FTD Flowers is rated 2.8 based on 949 reviews